"27/12/2023 Your service was excellent…"

27/12/2023 Your service was excellent and the quality of your product was outstanding. My granddaughter is 5 and a half and very creative. She is making things all the time but when she opened the our present containing your gift she focused on it straight away and just loved the way it was self contained and she could get on with by her self. I am so impressed, I will definitely buy again. Thank you.

"Excellent service"

Excellent service, quick posting, great quality of products.

"Very swift delivery"

Very swift delivery . Thank you

I emailed as soon as the order was made to try to change the colour of the bead kit.
I expect you are very busy and didn’t see the email
However the recipient will have to like pink!

"Delivery was excellent especially at…"

Delivery was excellent especially at this time of year. Will definitely use the company again.

"No response to missing items"

This was my second order with Birdkids. No problems with the first. Three items from this order arrived quickly and were good quality. However the two Christmas Eve boxes never arrived despite being listed as dispatched on the 27th November. It is now 18th December. I have been unable to get any response from the company. I have e mailed 4 times. I have phoned both listed numbers (website and Instragram) and left numerous voice messages. Both numbers go straight to voice mail. I have tried to make contact through the website. Absolutely no response from the company. I’m at a loss as to why this is.

"No response from company to missing items"

This was my second order with Birdkids. No problems with the first. Three items in my order arrived quickly and were good quality. However the two Christmas Eve boxes never arrived despite being listed as dispatched on 27th November. It is now 18th December. I have not been able to get any response from the company at all. I have sent numerous e mails. Rang both listed phone numbers and left voice messages as both always go straight to voice mail. I even used the contact section on the website. I’m at a loss as to why no one has responded.

"The site was so easy to navigate and…"

The site was so easy to navigate and the prices were really competitive, delivery was swift even at this time of year and I was kept informed as to when it would arrive..excellent service

"A lovely jigsaw for our granddaughter remember if I was asked to…"

I cannot remember if I was asked to give instructions of where to leave this parcel, or not, but the chosen courier left this and another parcel out in the open, on a damp patio round the back- not what I would have asked for, in case of rain.
Otherwise, I would have given 5*s. I hope our grandchild loves this Djeco jigsaw once she opens it as it looks lovely.

"Never received my order which I placed…"

Never received my order which I placed over two weeks ago now

"Quick delivery"

Quick delivery. Great product