For almost 200 years we have been providing our treasured customers with specialised, highest-quality watches and pre-loved jewellery. We’re extremely proud of our established reputation for putting the customer service experience first in everything we do. Our customer service focus is entwined into the shopping experience, from visiting and browsing our site, right through to our speedy and secure delivery service that ensures you get your item quickly and in perfect condition. It’s important to us to ensure the customer’s relationship with William May is both smooth and enjoyable. That’s why we have a clear, ‘no-fuss’ returns policy and are always available to offer guidance or support should it be required. It’s this extra peace of mind that keeps our customers coming back again and again.