Outbax

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416 reviews
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Outbax

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LeRoy

5.00/5.00

"I have recently purchased a Gentrax 3500"

I have recently purchased a Gentrax 3500 Inverter Generator from OUTBAX and my experience was nothing short of spectacular. This is after a very bad experience purchasing the same unit from another retailer and it arrived damaged after it had fallen from a height. Outbax kept me well informed with the progress of the delivery, considering that I bought in the Christmas period, it arrived in perfect order in 4 working days. I couldn't be happier. I wish I could attach a photo here of the Outbax delivery and the delivery from the other retailer, (that took 16 days to deliver), because the delivery from OUTBAX took place before the other one was picked up.

05/01/2025

Martin

3.00/5.00

"Good company to deal with but dont buy…"

Good company to deal with but dont buy their flexible solar panels. I have to replace mine with glass ones after only 18 months. They perish in the sun.

12/05/2024

Lloyd

5.00/5.00

"Fast delivery with good tracking…"

Fast delivery with good tracking provided. Looking forward to testing out my new VOLTX 200w solar blanket

04/05/2024

Rob

1.00/5.00

"Pathetic Product Quality & Reliability"

This company is horrendous to deal with incompetent salesperson encourage customers to undertake mechanical electrical or technical repairs they do not have a service department and very limited spare parts. You just go around in circles dealing with them. The Gentrax 3.5kw digital inverter Generator has very poor quality mechanical components and a useless main circuit board that you just can’t rely on. This products retails for $1200 and is nothing but junk. They will attempt everything to have the consumer repair their warranty claims on their behalf. They are an accident waiting to happen.

05/02/2024

Greg Pennells

5.00/5.00

"Santa"

These guys wear great to deal with and I received it in no time very happy

21/12/2023

Vicki Shutt

5.00/5.00

"Processing of my order was very fast…"

Processing of my order was very fast expecially at this busy time of year.

21/12/2023

Lynn

3.00/5.00

"Your company was excellent in supplying…"

Your company was excellent in supplying the goods however we have only received the item being delivered by Australia Post and not the one sent via Couriers Please. Unfortunately I have had no luck in trying to be able to track my parcel being delivered by Couriers Please.

19/12/2023

Sue

5.00/5.00

"Excellent products and the customer service"

Excellent products and the customer service support was excellent. They answered my question promptly and followed up to make sure everything was OK. I am already recommending them to all my family and friends

12/12/2023

MICHELE RALSTON

5.00/5.00

"fast delivery great prices"

fast delivery great prices

11/12/2023

Rachel Crawford

5.00/5.00

"Awesome service and fast delivery"

Awesome service and fast delivery. The christmas lights were exactly what I was hoping for and look awesome

07/12/2023
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