"Bad customer service "

The bra didn’t fit. I contacted customer service and was told they have no record of me ordering, meanwhile l ordered with PayPal. The claimed l didn’t buy it from them, but l received an email that went to my junk mail that the item was shipped. They made me take a picture with a T-shirt on and remeasured which made me feel uncomfortable. After all that they said they could only give me 10% back. Do not order from them. Their customer service is horrible. I have PayPal looking into this matter. BUYER BEWARE

"I want a refund and cannot get any…"

I want a refund and cannot get any help. I was told they would contact me shortly and have not heard anything

"The bra is uncomfortable"

The bra is uncomfortable. The straps are too short for me. Would be nice if they were adjustable. Fit isn't that great and took forever to receive it

"I received my bras on Saturday"

My wifeI received her bras on Saturday. She ordered a 34 G or F and you sent her a L. There is no cup at all. It’s just flat. The bra is just too big around and her breasts just fall down under the bra. This is a scam and we are so sick of the China crap that is being allowed to be falsely advertised as a wonderful bra. There is no support at all. She might as well have on a T-shirt. She wants to return these bras and get our money refunded immediately if not sooner.

"I received the bras ordered but the fit…"

I received the bras ordered but the fit is terrible. No cup shaping at all. Package came with no paperwork and I never received a confirming email of the order. Trying to return for refund. Fingers crossed. Caveat emptor.

"This company is a scam"

This company is a scam. I’m not sure how but they managed to start a subscription and take £69 out of my account today. I didn’t make any transactions or interactions with anything this company has to offer. You can’t get in touch to customer service, the phone number is fake and the website is impossible to use.
Avoid this company.

"This is a scam website "

This is a scam website , please be careful no email response and contact number doesn’t work

"Terrible product!"

Terrible product!! I would have rated it a zero, but that wasn't an option. Not only was it made like garbage, but there wasn't a bit of printed information included with the product, nothing. On the bra itself the size sewn on it was printed in Chinese. I couldn't even check whether the size was correct because of this. The front had no 'cup', or fitted area; I can't imagine a full-bodied women wearing this. I ordered a "32" band, when I usually comfortably wear a 34, and still the back was very loose. Terrible. Don't order this!

"Flimsy materials, bad fit, bad customer service."

Flimsy materials, did not fit, instead of refunding total amount, said to keep and I would get 70% refund!:( and I was to give them to someone, which I won't as they are garbage!!! Bad customer service, and said it best to do this as it would take weeks to get my refund if I returned them and I would have to pay shipping to return them.Never buy them!!!

"Do not trust Moona"

Moona are Scammers.
Do not trust Moona
Do not use Moona
Also known as
MBG-COVER.COM.
They illegally stole money from my bank account, Luckily after I reported this, The Fraud Team From My Bank Investigated MOONA and I got a full refund from my bank.
The first and only time I used moona was when I placed an order from magicbox I contacted moona and I unsubscribed from moona, as I then noticed I would also get a yearly bill from moona, so after I had unsubscribed from moona I also cancelled my order from magicbox and magicbox gave me my purchase refund, therefore I would not be billed by moona ever again,
I received a message from moona a year later stating I will be billed there yearly fee, this Is when again I contacted moona several times i also I spoke to a moona adviser when I phoned moona, this moona agent told me I would not be billed as I had already unsubscribed from moona, yet moona went ahead and still stole my.money from my bank account, i contacted my bank they investigated this and I won the case and my bank gave me my stolen money back to me,
I also contact the company who was using moona who was magicbox, magicbox regarding my stolen money by moona, magicbox said they were also going contact moona regarding my money being stolen from me.
So moona definitely cannot be a trusted company.