"Good company"

Good company, great communication and specially my manager Maria , she’s very cooperative.Like whenever I’m having trouble she’s always there for me.

Highly recommend Britdeals.

"Agop from Brit Deals has been Amazin!!"

Agop from Brit Deals has been amazing. I have been doing buisness with Brit Deals for a little over a year now and I must say they have some amazing deals occasionally. Being in the consumer electronics space I understand it is very competitive so all items were not always super profitable but many items were very profitable. Agop has always gone above and beyond for me, he has always got me the best price possible and also made the return and refund process so easy. I just tell him I would like to return these for this reason and he just tells me to go ahead. He has always reassured me that they don’t mess around with clients and that has been reassuring and he has backed it up with the way he has handled all my enquiries. I will continue to work with Brit Deals for many years to come as long as this level of professionalism remains within this company.

"Great company"

Great company. Do a lot of great business with Britdeals and they are extremely helpful. Outstanding communication. My sales manager Agop is always available, even out of hours to get a deal through and always goes the extra mile. Highly recommend.

"I believe that this is one of the best…"

I believe that this is one of the best companies I have worked with. Shout-out to Maria for being an excellent partner.

"Love the company"

Love the company, love the stock, Ashleigh and the team are great to deal with. Fab service. I’m now almost a weekly customer🫶🏼😂

"Ashleigh is very nice and friendly"

Ashleigh is very nice and friendly. I can recommed to everyone

"I order a pallet of uninspected…"

I order a pallet of uninspected customer returns and practically all of the products were damaged or not working at all! I understand that they are uninspected, but I would have expected some items to be in sale-able condition, but unfortunately this is not the case. They have literally sold me a create on useless items, with zero resell value. They also sent a product that had 6 burst batteries inside they were leaking out of the toy. The acid of which is very harmful. I'm thankful that my kids did not open it before I inspected it first. This is GROSS NEGLIGENCE. The customer service team are extremely unhelpful, they offer absolutely no help. My compliant just fall on def ears. Please avoid making the same mistake I have.

"Big dissapointment, greater after BritDeals reply. The website shows good pricing and it…"

The website shows good pricing and it seems to have good products, but definitely, bad communication and no respect for the customer make me feel the order might not be as colorful as in the manifest and pics.

I do not understand behaviour and attitude of Adam who has been my contact. After 12 yrs in customer care, my NPS rating based on experience with him is 0....

Anyone might have a bad day, too many things on his head or even may have as many customers that he don't need any one more, but first line contact behavior stands for the company they represent.

To summarize - the company's policy is that you should arrange your pick up within 2 days from placing your order or otherwise it'll be cancelled but Adam hasn't been able to provide me with the details of the goods, weights and dimentions of the pallets since Friday Morning till Monday's end of the day (the order has been placed on Thu).

And after I emailed the company again requesting these details untli 09:00 Tuesday morning or I would have to cancel the order I received the following reply: "Order has been cancelled, and your account has been closed, cheers"

Rate this by yourself.

"Bad and awful experience"

I have had very bad experience with Britdeals. The uninspected pallets are inspected, not my Britdeals but place they come from. I had customer returns food products on my pallet. I did expect them to be out of date but not by 2 or 3 years out of date. 95% of food products were absolutely rubbish and should go straight to landfill, not auction. That was absolutely disgusting. I did contact my sale representative and I was told to see LOT’s Legend about condition. And I did, but the boxes I had were previously opened and inspected by amazon team and they are saying uninspected. I’ve been dealing with customer returns for years and never had something like that… That was my first order with Britdeals….

"Decent items and fast delivery/support."

My 2nd order had an Item missing but support resolved it without issue.

Thank you Maria :)