letsgo2

Travel & Vacation
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153 reviews
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Customer Reviews about

letsgo2

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wayne popplewell

1.00/5.00

"Can we give zero stars?"

Can we give zero stars?? We’ve been waiting over 3 months for our money back from a cancelled holiday by them and still waiting. Despite having our upgraded seats refunded by Emirates ages ago. They are saying they are waiting for refunds from the airlines. Complete rubbish! What about all the money we paid for the package?? Why do they use customers money to run there business?? Considering we were repeat customers we are appalled about the lack of compassion and service from them. We have had to resort to a section 75 with our CC as we have got no where with let’s go 2, We only received this back now after waiting 3 months from let’s go 2. We would of been waiting for another few months. We would never book with this company again. We would advise to AVOID in the future if you ever need help or your refund. GO ELSE WHERE!!

24/06/2020

Michael Wildman

1.00/5.00

"Second review this company are…"

Second review this company are shocking. We have been waiting for our refund now for over 2 months. They have now tried to say the money bounced back wrong account. What a load of rubbish it wasn’t sent. DO NOT BOOK WITH THIS COMPANY

22/06/2020

Angela Pittman

1.00/5.00

"Unfortunately I can’t give zero stars"

Unfortunately I can’t give zero stars. Made hotel only booking for September paid £300.00 deposit for the hotel which has decided not to Open until October. Requested a refund from let’s go 2 over a month ago and still not received. Legally obligated to refund within 14 days and they are just not responding. We booked our flights direct with BRitish Airways they refunded the same day I made the request. Well done BA great service.
We need to name and shame the travel agents because we will all remember in the future.

27/04/2020

Jay

1.00/5.00

"I had a holiday booked for june"

I had a holiday booked for june. I was advised that if the holifay was cancelled that i wouod have to accept a voucher and would not get a full refund! I felt that had to cancel and lost my £300 deposit! Its come to light that i wouodve got a full refund and that i was lied to by them, Lisa in particular!

Can you please stop deleting my posts on your facebook page!

21/04/2020

Annette Potter

5.00/5.00

"simply fantastic to deal with very…"

simply fantastic to deal with very professional they go that extra mile to help you make the perfect holiday special thanks to Melissa and Caroline brilliant service much appreciated. 100% recommend
😀👍

21/02/2020

Bishop

1.00/5.00

"Advertise holidays that are not available !!!"

Advertise holidays & give you reference with online booking. Then call back to say dates not available. Just liars !!!

Just so I can prove as per this website, ref DXB0779658 given. They get you to call and change dates... THAT IS FALSE ADVERTISING !!

17/02/2020

rachel

5.00/5.00

"Delivered on promise"

Got me the accommodation I wanted when other companies could not

29/01/2020

Ian Garthwaite

5.00/5.00

"letsgo2 are the best"

we have been with letsgo2 3 times now and their customer service is excellent Caroline Moore is awesome!!

29/01/2020

Ian Davison

5.00/5.00

"Very efficient and helpful."

Very efficient and helpful.

29/01/2020

Robert Whitworth

5.00/5.00

"Very helpful company"

Very helpful company, shall use again.

28/01/2020
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