"Very excellent and honest tech support"

Very excellent and honest tech support

"Jay Jones saved my inverter from certain death!"

I recently purchased an Aims 4k inverter and was experiencing no output after conecting. I sent an email off to tech support and was promptly attended to by Jay Jones. He asked me to email him photos of my set up. He knew right away what I had done wrong and walked me through the correction by phone. He was very courteous and helpful and respectful, using sir when we spoke. Kudos to Jay Jones. He saved me from killing my inverter. And from spending a lot of money and time sending it in to only find out it was operator error. Thank you!!!!

"Thank you, Cody!"

I am a monk, and have been camped out in the remote wilderness of Utah for eighteen years. I have been living off of AIMS inverters for the past fourteen years, running many high-load power tools, and their reliability and the AIMS customer service have made me a devotee. I am particularly fond of their pure sine wave inverters!

Recently, for the first time ever, I had an inverter fail late one evening, and by the end of the next day, a replacement was on its way.

Whatever Cody Jepsen is getting paid at AIMS, it is not enough! As it was a Friday, I was in a very rough, time-critical situation, and Cody went to great effort to make sure all product and shipping issues were fully resolved and the replacement inverter was on the FedEx truck before it left their dock.

Blessings, and thank you, Cody!! (and Andrew, Bruce, Jay, Summer, and everyone else at AIMS, too!)

"Always willing to answer all questions…"

Always willing to answer all questions no matter how crazy it might be. These guys are Life ssavers.

"I read somewhere tht AIMS Power has…"

I read somewhere tht AIMS Power has more than two decades of experience in manufacturing various electronic tools including power inverters. I see it is a popular brand today.

Admin - InverterReview.com

"Excellent attention"

Excellent attention, very fast response, excellent technical advice.

"Customer service"

Customer service - efficient. No issues contacting by phone for advise and dealing with problem. Very pleasant and helpful and quick answer call. No significant wait time. Well done. Would recommend buying product as good customer service.

"Customer Support."

I got excellent customer support for a dumb question that I had. Reply was courteous accurate and to the point.

"Bought a 3600 watt inverter that was…"

Bought a 3600 watt inverter that was defective from the time I bought it this company tells me to fix it I have to send it at my expense and be with out power for minimum of 2 weeks plus shipping time this is ridiculous there warrenty might as well not even exist 1.5 years later still no fix and this is my second defective unit from them not again do not buy from these poeple

".Your reply was fast and appropriate"

.Your reply was fast and appropriate. Clear my doubts and give me input to finally solve the problem. Thanks