"Great product"

Great product, great service!

"Disappointing"

Both pieces of furniture that I got delivered had damage. One was damaged because a screw was not installed at the factory securing a door that banged around during transit. The other happened during delivery where the top of a leather sofa got scratched.

"I recently purchased two recliners"

I recently purchased two recliners. Diana was very helpful and when we returned for a second time she remembered which two chairs I was looking at. The chairs came in on time and delivery was as scheduled. It was a very pleasant experience and I will use Bernie & Phyl’s for my next furniture purchase

"I received my delivery today and I…"

I received my delivery today and I just want to say those 2 men who delivered the furniture don't ever let them go, very very PROFESSIONAL. They went out of the way to make sure all went well. Thanks to all involved.

"Great place"

The quality of the furniture is impeccable. The prices were affordable. The salesman was helpful. It was a nice experience. I would go back next time I need furniture.

"Recommend!"

It was an easy process to purchase, the delivery guys worked hard to make our tough space work, and the couch is comfortable. Great Experience!

"terrific sales rep~"

terrific sales rep~ We

"very helpful sales associates who did…"

very helpful sales associates who did not hound us

"Helpful and fair pricing"

Helpful and fair pricing

"If time is a factor watch it"

I found out on Monday I needed rotator cuff surgery, Monday night we picked out a recliner with a delivery date of Saturday (surgery was Tuesday). Thursday I received a call that delivery would be on Tuesday because the manufacturer did not send it on the Saturday truck. I explained my surgery was Tuesday morning they said I would be on the first delivery. Delivery was at 1:30 not a new chair but the floor model they forgot the power pack and had to return with that. I received my new chair on Friday. I do appreciate the fact they let me use the floor model (hence the 4 stars) but my daughter missed out on work more than the 1/2 day she planned while waiting for the “early delivery”. Plus the added stress of if I would have a chair post surgery was not needed nor appreciated.