"Had issue after a couple of years"

Had issue after a couple of years, had the insurance and they replaced the couch very quickly. Great service and great staff

"Great experience"

Great experience. Thank you!

"we knew what we wanted"

we knew what we wanted. And Anne was a pleasure to work with. In and out off to dinner in town

"Couch was delayed 4 months"

Couch was delayed 4 months later than it was supposed to. We never got a call about this, we were always the ones to reach out. When we got the couch they didn’t order the right corner. Overall a very frustrating experience.

"Best customer service ever!!"

Best customer service ever!!! We've purchased from all of the other stores, Bob's, Ashley & Jordan's. We will never buy from them again...there was always an issue.
We just had a living room set replaced after 2 years due to a manufacture failure. Got brand new furniture delivered for zip!!!
Everyone at Bernie & Phyl's was fantastic!

"Great customer service."

Great customer service.

"Staff were excellent awesome"

Staff were excellent. Love Love the new bed.

"Scott was great!!"

Scott Gobin was great, and the furniture was delivered early in the morning on the day it was scheduled (actually, today). Everything was perfect and went according to plan. Thank you!

"No pressure, wonderful customer service"

We dealt with Carl who was very laid-back and not pressuring us at all. In fact, he would lead us directly to the area we wanted to see, then leave us for a bit to explore and try things out. At the right time, he'd come over and answer questions, check inventory, etc. How refreshing! He was very efficient in helping us purchase a lovely dinette set for my Dad who is downsizing. Very flexible in coordinating delivery dates. I will definitely shop here again.

"Great!"

Bought 4 rooms of furniture over the phone and with email and internet. Easiest shopping I have ever done. Sales person was wonderful. Could not be happier!