"Un happy"

I have had a service call to your company since April.
Since that time I have not had any contact from yourselves. I sent various emails to the service team since then without response.
I am having to live with a conservatory that has 2 blown seal units, with paint colour peeling off and fading.
It would be nice if someone could at the very least give me a time scale to get this sorted out.

"Fitted a new door hassle free"

Fitted a new door hassle free. The surveyor who measured up was excellent

"Very happy customer"

Really happy with my new windows , this is the second time I’ve used smiths and would again 🙂

"Replacement was completed efficiently…"

Replacement was completed efficiently and courteously with no fuss.

"A first Class Job"

Jason, the fitter, also came round beforehand to complete the survey and discuss the job with us, so he knew exactly what was required. He arrived promptly on the day and completed the job quickly and efficiently to a high standard, asking us to check things and sign off before he left. He cleared up after himself and left the site as he found it.
Thanks :-)

"First Class & Highly Recommended !"

These guys installed a Conservatory for us in December 2015 , which we have enjoyed every day since.
We can honestly say that the complete process from enquiry , to initial Survey , to confirmation , was very easy and professionally undertaken... all the Teams Involved in each stage of the build were great ,........ friendly , efficient and have done a fantastic job.
As we have had our Conservatory for a few years now , we wanted to add these comments because apart from transforming our home as far as a fabulous , usable space is concerned , we have had absolutely zero instance to call the team back. It has performed far above our expectations , and became a room that we pretty well lived in all the time from Spring through to October .. simply Fantastic.
Thank you to everyone in the team ... we cannot recommend this company enough
KR
Gary & Vanessa

"Extensive updates to my conservatory…"

Extensive updates to my conservatory have been completed quickly, competently and with the usual friendliness of Smiths. Thank you.

"Product good. I would correct the reply from Smiths on my review. I was only left with one key and that's why I asked for another. When I asked I was advised that the door only came with 1 key."

Product good. Installation good.
I asked if the company would send me a spare kitchen door key as only one comes with the new door. This was agreed but we never received it. Otherwise all good.
Just a little let down by the not receiving the new spare key, as agreed.

"Quality glass and clean fitting"

Quality glass and clean fitting. Thanks

"Fantastic company and products"

Fantastic company and products. Very good deal for me and I would use them again.