"What an amazing service from start to…"

What an amazing service from start to finish, customer service spot on, fitters done an amazing job and quality is fab

"Horrendous!"

Awful service from start to finish. Was told these blinds would take a little longer to manufacture as each blind is specifically made to measure. Was assured that it would be a 6 week turnaround. However, in total it took 13 weeks! They do not tell you this before you make payment.

They advertise as being made in Wales, but what they do not tell you is they don’t keep the stock in Wales, so they can’t make them as there’s never any material to produce the product. Numerous phone calls were made by myself to locate my blinds, all to no avail.

I needed to order additional blinds for my home, but because of the poor service I tried an online company. It was a much easier process, I simply give them the measurements and to my amazement the blinds were delivered to me within 5 days and were a perfect quality.

Moral of the story, shop online! It’s a much quicker, really good quality, a better service and a lot less expensive!

"Cheap rubbish unprofessional company"

Great company if you only want temporary blinds. If you are looking for a long term investment go else where as their blinds will only last you just over a year.

First blinds had too be replaced due to black stitching on white blinds.

Now I have blinds that I can’t close as they have stretched.

Professional company have blocked me on FB so can’t contact them or warn others to stay clear!!

"Nightmare from start to finish."

Nightmare from start to finish.
Owner (Russell) & receptionist () can not get stories to match.
A 'salesman' came to measure & took minutes & never showed even a sample. (Though I already had mind set on specific blinds - which he never questioned)
Wanted blinds for house, windows & bi-fold doors, total price £1200, paid £720 deposit.
Promised 2wk manufacture & 1wk to fit.... 9wks later.
When they arrived the wooden ones were measured wrong & had to be replaced, the bi-fold door blinds couldn't fit due to door handles being in the way (never picked up by salesperson).
Ended up not supplying the replacements for bi-folds.

Had non stop lies with regards to delays & costs, owner & receptionist gave totally different stories & couldn't get their facts in order. Strange that the price for the wooden blinds ended up to be the whole deposit & the remaining cost (£480) would have covered the bigger & more expensive bi-folds.

I would AVOID this company at all costs.

Fitter was actually very good!!