"Ensure you have adequate help arranged…"

Ensure you have adequate help arranged yourself to get the bath into your property. A failed delivery cost gets passed into the customer which is worth being aware of because the stone baths are very heavy. I received a personal call off Faye to arrange delivery date etc which was great but unfortunately the very helpful gentleman who delivered the bath had no way of getting it off the truck. Even if we’d said drop it curb-side he couldn’t have achieved this with the equipment he had. Luckily I had 5 men there who took it off the van even though they aren’t supposed to do this. The company need to look more closely at method of delivery to ensure it is adequate.
I would also suggest the website makes the challenges around getting such a heavy bath into your house more transparent

"Great service and super quick"

Great service and super quick

"Nice item but lost a star as overpriced…"

Nice item but lost a star as overpriced for what it really is

"Excellent product"

Excellent product, courteous service. Thank you.

"Samples did not arrive"

Samples did not arrive

"Great & prompt service at short notice…"

Great & prompt service at short notice & in the lead up to the Christmas holiday
Many thanks

Steve, Bedale area

"Communication was prompt as was…"

Communication was prompt as was delivery. Customer service were very knowledgeable and helpful.

"Great company"

Really helpful and efficient when we had a query. Product is perfect and delivered quickly. Would definitely recommend them.

"Excellent customer service"

Excellent customer service. Beautiful shower tray at a competitive price. Delivered as promised. A very good overall experience and would certainly recommend their products.

"The shower tray is really good quality,"

The shower tray is really good quality,
And delivery was prompt.
I will definitely shop again