"Great quality products"

Great quality products and super customer service. Always happy to help

"Changing for the worse."

I wouldn't class the 3 star rating as 'with some friction' but ' with occasional problems'.
I feel that Crafter's Companion.is changing for the worse.
It seems to be becoming 'greedy', with continual new products appearing very quickly one after the other. and having lost the personal touch and good customer service.
I buy far less than I used to from them.

"Crafter’s Companion - a company you can trust"

Crafter’s Companion have never let me down. The customer services have always been patient and helpful and sorted out my problems straight away. The products are great quality and there is such a variety of items now which encourage you to try something new. Brilliant.

"Happy Customer"

I have been a very happy customer of Crafter's Companion for over 5 years now. On the occasions that I have rung the office the ladies have always been very cheerful and helpful. Any questions/ queries regarding orders or goods have been swiftly dealt without quibble.
On the one occasion I had to have a repair to a machine done it was very efficiently and speedily sorted out.
My visits to the shops have always been very enjoyable with a helpful and knowledgeable staff.
I highly recommend this company.

"Great goods and service"

Great goods and service

"Generally really happy with the…"

Generally really happy with the company, especially at local store where I have the most dealings. Only downside to website is that loyalty points aren't automatically going on - didn't, then did then website up graded and since then not! Have rung up and had them added manually 3 times so far - will have to ring again as spent over £200 in the last couple of weeks and still not showing.
One disappointment at local level - have attended about 136 classes since Feb 2018 and really enjoy all aspects of them. One of these classes being felting which was initially a half day per week but then changed to a full day twice a month. Have been told that this is now being reduced to 2 half days a month as not cost effective - can understand some of the rationale but not all of it - so sad as a brilliant class, tutor and really enjoying it. All this on the back of the news about how much Sara is worth. I am aware it is a business but there is more to life than money and even supermarkets promote loss leaders! The class gives the attendees and the tutor so much and I have really enjoyed learning a new skill - I love going for all sorts of reasons...I spend in store most times I am there and not just felting supplies - so if I don't go twice in a month sales will fall!!!!! I have spoken to the Educator assistant and the Manager who say they are looking into it but really hope the classes can be continued at 4 half days a month. As I started this review generally really happy with the store and the staff are all brilliant, friendly, helpful etc! My request is that the business element doesn't take over the human element that for me is the centre of crafting! Thank you

"I love CC products"

I love CC products. However I wish the new products were available across the board. Sure would of loved to get one of those colored Gemini Jr's. and caddy. Look forward to when the new products will be available for us in Canada.

"I have been ordering from Crafter’s companion."

I have been ordering from Crafter’s companion now for several years. I have always been pleased with what I have ordered. They have a good selection of your crafting needs. Ordering is easy and delivery is quick. I would recommend them to all my friends.

"Always found Crafter's Companion to be…"

Always found Crafter's Companion to be very helpful, customer service is superb, the quality of the products, and the range of products, are without a doubt excellent. A good all round company to deal with.

"Check out a little slow plus when click…"

Check out a little slow plus when click on high to low prices
Invariably doesn’t work
Goods and customer service A1