UMAGE

Home & Garden
badge Company profile claimed
423 reviews
Overall Rating
Customer Reviews about

UMAGE

Write a review about umage.com
Show Reviews

Robert

5.00/5.00

"Very good"

Very good. Send quickly, perfectly packaged.

04/11/2024

Kiara Allen

1.00/5.00

"Order from October 9th still not sent "

My order from the 9th of October has still not been sent from the company. I have reached out three different times to hear when it will be sent or if I can cancel my order, but I have not had any response.

I would be more understanding if I had heard from the company that shipping would be longer than normal or if it was delayed because of the shipping company, but it is frustrating to hear nothing, not have a confirmation that it is being sent, not have my order & be asked to review the product on trustpilot.

24/10/2024

sofy

1.00/5.00

"No response to emails- no costumer service "

I am really very disappointed because the customer service is terrible. For the return, you need to ask them to send you the label, as it is not included in the package. I received an initial response to arrange a pickup without sending the label, but then I received no further response. Customer service has completely disappeared. After 14 days and many emails with no answer, I still haven't managed to make the return as I have never received the return label. Very bad experience; I am still waiting for them to send me the label...and be refunded. It is not professional at all, and it is the worst online experience I have ever had.

24/10/2024

Angelika

1.00/5.00

"Unsatisfaying quality/no respose to email"

I have ordered the Step It Up - really nice design, but the quality of the material/processing is unsatisfying. The step stool has to be assembled. The wholes for the screws were full of paint, so no chance to screw in two screws. Finally one screw got broken. No response to my email (sent October 8th, 24) until today. Very disapointing.

22/10/2024

Mihai Maris

5.00/5.00

"Outstanding quality"

The Umage lights arrived in perfect condition within 7 days to Dublin, with excellent quality and easy installation, making my home look fantastic!

21/10/2024

Alessandro Taliani

1.00/5.00

"Mirror received completely broken, no client service assistance. "

I ordered a mirror with a wooden shelf on UMAGE website. The courier delivered a damaged package, with broken adesive tape. Inside the box both the mirror and the wooden shelf were damaged.
I contacted Umage client service the previous 10 days, in all possible and different ways and I still have not received any answer.
One of the worst experience I have ever had shopping online.

19/10/2024

Tina Peterka

5.00/5.00

"Fast delivery"

I received my products super fast, and the packaging is amazing.

18/10/2024

Roisin McArdle

3.00/5.00

"Audacious Desk"

Audacious Desk. Beautiful, well-constructed, sturdy desk. However, marking down for 2 reasons, one because depth measurement is not 60cm it is 54cm. Second reason, self-construction went very well until I got to the metal brackets for the sliding doors. Ridiculously small nails in a tight space, can't screw the nails in without getting especially small screwdriver and someone with small hands. Even at that incredibly difficult because the pre-drilled holes are too shallow so hard to keep screw straight enough. Also instructions for installing top metal bracket very unclear.

16/10/2024

Anna Li

5.00/5.00

"Great value for money"

I ordered 2 table lamps with Ribbon shields, they came very fast, very well packaged. I also like lamps a lot - both quality and design. Highly recommended, value for money is really great!!!

14/10/2024

Patricia

5.00/5.00

"Raskt"

Raskt, sikkert og nydelig produkt!

07/10/2024
Built for truth-seekers. We collect real reviews so you can find reliable businesses fast. Share your insights—help the next person out.
© 2025 - All rights reserved