"Tolle Lampe"

Tolle Lampe, problemlose Abwicklung, gerne wieder

"Fantastic furniture"

Fantastic furniture

"Simply bad customer service"

Simply bad customer service. I have mailed them five times over the course of a year to buy a small plastic replacement hanger for the Vita Cannonball. The two times they have answered - the replies have been

1. That the product is not in stock at the moment - no "we'll get back to you" or "we'll ship you a spare part as soon as they arrive". No info about when they can be expected to arrive. Which is fine i suppose, the customer can email them again at a later point.

2. After four emails they replied for the second time. A reply that had no relevance to my question. They instead told me that the lamp is now in stock again. With a link to buy the lamp from their homepage.

A simple "no, we are not going to help you" would have saved me the time to keep emailing them.

"Nye blade til lampen"

Jeg har for lang tid siden købt 2 Silvia lamper mini og nu var tiden inde til at få udskiftet bladene og her fandt jeg lige hvad jeg skulle bruge hos Umage. Jeg fandt de typer blade jeg havde brug for og fik bestilt det hele. betaling forløb uden problemer og kort tid efter dukkede min pakke op i postkassen. Slet ingen problemer under hele forløbet og jeg handler gerne hos Umage en anden gang. Mine bedste anbefalinger til Umage

"Designs are amazing"

Designs are amazing, although one of the products that I bought had a very small imperfection, that's why 4 and not 5. Overall quality is great and it just a pleasure to look at your products.

"Delighted"

The order came quickly, even if it was from another country. I love the Umage products. I had bought in the past and I came back. Great packaging.

"Found replacement pieces for my lamp…"

Found replacement pieces for my lamp very easily. Shipment was made quickly and have received it in less than a week.

"Hurtig levering"

Hurtig levering og fine produkter.

"High quality items"

Really beautiful products and great design. The price is a little on the more expensive side, so that's the only reason for 4 stars. If you can afford it, go for it!

"Nice chairs but wrong chair legs/ Problem solved. Received correct legs."

I ordered 4 Time flies chairs with BLACK chair legs but received chairs with BRASS chair legs. I sent claim note immediately after received chairs but no response for several days. Umage: please check order #16395 and respond ASAP.
Otherwise chairs we nice but chair legs we wrong.

After several days I got answer from Umage and they sent me black chair legs. I also could send back those wrong brass legs at the same time.
Everything went smoothly at the end.
I am happy now with my nice chairs.