"Michele & Adina - Fantastic"

I have had the pleasure of working with Michele and Adina as my property solicitors/legal reps for various transactions, and I can’t recommend them highly enough!

Michele and Adina are outstanding in their support, providing expert advice and handling every detail with care and professionalism.

Throughout each transaction, they were always available to answer my questions and explain things clearly, making what could be a stressful process much more manageable. Their thoroughness and attention to detail gave me complete confidence that everything was being taken care of.

What really stood out was their dedication and approachable nature. Michele and Adina went above and beyond to ensure that everything moved smoothly, even when complications arose. Their prompt communication and practical solutions made a real difference in getting things done efficiently.

If you need property solicitors who are knowledgeable, reliable, and genuinely care about their clients, Michele and Adina are the ones to trust. They made the entire process straightforward and stress-free, and I’m grateful for their excellent service.

"Very efficient and friendly service"

Very efficient and friendly service. I would highly recommend them to anyone wanting their conveying service.

"Excellent service from start to finish "

Cannot fault the company. Excellent service from each person I spoke to. Blessing was exceptionally helpful as it was a highly stressful situation and she communicated so well and could always answer my questions and put me at ease whilst keeping absolutely professional. Extremely happy with the service overall and would recommend to anyone.

"Excellent Service"

Victoria was very professional, courteous and friendly throughout the whole process. Nothing was too much trouble. I would highly recommend Russell & Russell to get the job done!

"Very disappointed with the service"

Very disappointed with the service. I was continually contacted by the auction company asking why i had not responded to my solicitors questions when those questions had never been passed on to me. At one point i believe the auction company had been waiting just over a month for their reply and in the middle of that spell i had rang the solicitor to say i was going abroad & did they need any information before i went away and was told no.
Even on the final day i rang to ask did they need anything to be told “they are waiting for draft transfers from the auction company and the sake could miss the date” I wasn’t aware what these were or why they hadn’t contacted me, having spoke to auction house they were furious and said the solicitor had they & they said they would sort with solicitor - low & behold the solicitor asked could i come in to sign (got there within 20 mins).
In addition i got an email two days after the same day to say you had sent me the house date money two days prior - luckily im on the ball and had checked my bank account otherwise that could have caused a problem.

"I couldn't be happier with the service…"

I couldn't be happier with the service provided by Russell & Russell! As a first-time homebuyer, I was initially nervous about the process, but from day 1, they made everything feel stress-free and seamless. Their consistent communication and guidance at every step ensured I always knew what was happening and felt confident moving forward. The team’s professionalism and dedication truly exceeded my expectations. I highly recommend Zoe, Janine, Victoria and Claire to anyone looking for a smooth and reassuring experience with their property purchase! Thanks again.

"Courteous and prompt with my self being…"

Courteous and prompt with my self being appraised at every stage. Despite the buyer having some reservations about the timeline, I was perfectly happy, whilst not being a regular House seller\buyer, I nether the less accept the correct checks and balances were done with due diligence on my behalf. In the timescale that I envisaged.

"Good communication."

Good communication.

"Conveyancing "

We utilised Russell and Russell for the conveyancing of our Family home. The questionnaires and systems were fairly self explanatory, but would benefit from an auto prompt if sections have not been completed. There were some delays to requests for information, but on the whole nothing that I believe held up or delayed the conveyancing process. Good service and would use the service again. All team members were highly professional. Many thanks.

"Communication was awful. Avoid!"

The communication was poor; we frequently found ourselves having to chase them for updates, as without that effort, our case would not progress. It was stressful to wait days for a response to something so basic. The team I worked with often replied only after 5 PM, which was quite frustrating.

After discussing experiences with others who used different companies, I learned that their solicitors had an app that integrated milestone tracking and provided regular updates, which seems much better.