Cultural Care Au Pair

Public & Local Services
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775 reviews
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Cultural Care Au Pair

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Irina Palacios

5.00/5.00

"Anímate a hacer este programa "

Mi proceso fue bastante rápido para venir a usa, todo era por una promoción que tenía el programa y me apure para alcanzar la promoción lo cual paso. Ahora me encuentro en usa y estoy contenta, estoy con una buena host family, conociendo personas y teniendo una libertad que nunca había tenido antes.

28/03/2024

Matt McGarry

3.00/5.00

"Worse than the other option"

Questions they ask the au pairs on their videos are not really helpful. Only having 3 connection requests really drags out the process given it might take a few days for each one to respond.

26/03/2024

Sofia

4.00/5.00

"I like the new culture"

I like the new culture, the new people and that I’m feel more confidence with my self

26/03/2024

customer

3.00/5.00

"Solid Matching Platform but Don’t Expect Assistance "

As long as we don’t need much guidance or help, the service provides a decent matching platform. If something comes up that requires advice or hand holding, that’s where they begin to fall short

26/03/2024

M.S.

5.00/5.00

"Lots of support whenever needed!"

Lots of support whenever needed!

25/03/2024

Richard Lorenc

5.00/5.00

"Easy to work with and professional."

Easy to work with and professional.

25/03/2024

customer

5.00/5.00

"We recently matched with an au pair…"

We recently matched with an au pair through Cultural Care Au Pair and couldn't be happier with our experience! The matching process was smooth, and the support we received from the agency was top-notch. Our au pair is wonderful, blending seamlessly into our family and bringing so much joy and assistance into our home. Highly recommend to any family considering an au pair!

25/03/2024

Consumer

5.00/5.00

"Tres bonne agence"

Tres bonne agence, nous sommes très bien suivi, presser de réaliser cette expérience !

25/03/2024

Maria

1.00/5.00

"Immature au pairs and an agency with no accountability "

We were a host family for years. While we had great experience the first 2 years, everything declined after that. We had a rotating door of LCCs that gave us advice that was contrary to advice published by Cultural Care in their blogs (and one time got in trouble for asking the au pair to dust the lighting fixture in her bathroom, which the LCC said was ok, then the company later said was not), au pairs that lied about substantial things during the interview process or while with us (said they drove daily when they had never actually driven a car before and didn't know the gas from the brake, said they didn't have a boyfriend when they'd actually been dating someone for 7 years, lied to us about where they took our kids during the day, damaged our car while driving and didn't tell us about it, put unauthorized transactions on our debit card), etc. 
The straw broke for us when our last au pair came out of her room, opened a warm beer, chugged it in 30 seconds in front of the kids and then left the house. After discussing our options with the agency, they decided to remove us from the program because the au pair wanted to move to a family that didn't recycle or compost and regularly took her to eat fast food. They only refunded half of our money and didn't require the au pair to provide childcare through the agreed upon date. We had a week to find childcare for our three young kids. 
Cultural Care never took responsibility for creating a terrible host family experience on a number of occasions. I'd go with another agency -- or do daycare or a nanny. The au pairs are just increasingly immature and entitled and ended up being such an emotional burden to have in the house. 

24/03/2024

Sara

5.00/5.00

"The Company and my Host Family"

The Company and my Host Family

23/03/2024
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