"Au pair - three months "

I’m glad with my experience, but I’m not the biggest fan of my state..

"Extremely challenging matching process "

I spent 2.5 months diligently trying to find an au pair. I attempted to connect with 45 au pairs, most of whom wouldn’t respond to my connection requests. For the ones who did, I interviewed most multiple times. When I finally found an au pair, I was a week past our match deadline and am being charged and extra $200 for a late final flight fee despite doing everything in my power to find an au pair in time. When I told my matching specialist this, I was encouraged to start looking earlier next time. Why wasn’t my matching specialist trying to help me find someone on time?

This is our third time hosting and the first two times went smoothly. Our LCC has also been extremely helpful with our matching process this time. For those reasons, I’m giving Cultural Care two stars and not one. But to be honest, they charge a lot for little help connecting with a good au pair.

"Great experience so far; would highly recommend"

I appreciate the support that my family receives during the matching process from the LCC and matching specialist. It has always been clearly communicated. They are always available/accessible and make personal calls to check on us and offer support. The only criticism I have is regarding the website. There should be an app for the au pair search process and email/app notifications for au pairs that do not choose to connect. Very annoying to constantly check the web portal. Would also be nice to know when au pairs have been newly added to the search list.

"Helpful and communicative!"

Helpful and communicative!

"It’s being a amazing experience"

It’s being a amazing experience, I made a lot of friends, I have a great relationship with my host family and I love my host kids!

"Easy process."

Easy process.

"good follow up"

good follow up

"Best Au Pair Agency!"

We've had a great experience with Cultural Care Au Pair. They do an excellent job interviewing and preparing au pairs, and helping host families find the perfect au pair for their needs. Our au pair became an integral part of our family and we love her.

"Expert guidance and easy to use online…"

Expert guidance and easy to use online system.

"Very on top of the process"

Very on top of the process. It was great!