"Very fast delivery 🚚 fantastic scooter…"

Very fast delivery 🚚 fantastic scooter 🛵 I'm very very happy drivers very helpful 🙏

"very good service and great driver who…"

very good service and great driver who delivered me a scooter. It’s my 4th scooter from that brilliant company

"All good recommended very good service…"

All good recommended very good service driver lovely man explained everything in detail

"Great service from start to finish…"

Great service from start to finish would recommend 100%

"All good brilliant service and it's…"

All good brilliant service and it's my second scooter with them.

"Remarkable scooter, great driver"

Just received my brand new scooter, within the 2 weeks as promised, It is immaculate, the price is very reasonable in comparison to specialist disability companies.
The driver Lucas, was here bright and early, was super friendly and couldn’t do enough to offer me personal help and support, he showed me and explained all details of my scooter and he made sure i was comfortable, he even brought the scooter in for me. Thank you Lucas, Thank you Velobike

"Please please avoid "

This company in essence is a joke of a company. My mother.purchased a scooter from them and it was just horrendous from there. While she was out on it for the first time her brakes failed and she had to go to hospital with broken ribs, thumb along with cuts and bruises. Having got the bike checked over by the police and another dealer we were told that it had to go back for investigation. I sent over this information to velobike along with pictures or the bike and was told that the refund would be processed when the bike was back. Great.. or so I thought.i was told for velo bike to pick up a FAULTY bike it would cost 250£ so I sent it through tnt.then it got worse. Velo bike proceeded then to tell me that we were.getti g less than half the bike price due to DAMAGE ON THE BIKE. We have been fighting to get the rest refunded and the customer services are horrendous. It's like a few folk in a warehouse who deal with it all. My mum is now housebound due to not being able to afford a new mobility scooter because velobike has failed their customer. It's feels like nothing was listened too at all and no care of consideration. We are taking things further s d have contacted trading standards and also the BBC watchdog.

I can't seem to reply to the reply of the company.
I think you will find that I emailed in about muly mum's accident and all the information that happend due to the scooter , I have emailed proof I never once mentioned it wasn't suitable I reiterated that the brakes had failed and yet still nothing so don't try and make out that you didn't have knowledge of the accident and I have the replays also. Nonsense absolute nonsense

Now the office is lying again witch seems to be a theme with the company

"Delivery brilliant and Wojtek was so…"

Delivery brilliant and Wojtek was so helpful. Really happy!

"very good delivery end scooter very…"

very good delivery end scooter very hellpful driver im very happy

"Excellent service very good scooter 🛵…"

Excellent service very good scooter 🛵 very nice