"Woman's trek 50cm road bike"

Prompt and friendly service. what was advertised is what I received. Answered my questions. Will definitely use them again.

"Scratch and Dent product"

First bike buying from these guys. Pedro was great to deal with up to and during the transaction. Then I got my brand new Bianchi gravel bike in.

A few scratches and dings it came with. A couple of the fairly deep past the paint job. I sent photos, Pedro said, “let me talk to the boss and see what he wants to do. I’ll call you back.”
Never heard from him, so waited until the evening and texted him. They want me to the return the bike and they’re NOT going to replace it. He told me I should look elsewhere for a bike.

Then told me, “it’s almost impossible to buy a new bike without scratches.” For the price we all pay for bikes they should.

After reading their return policy, I am going to keep the bike and have my LBS fill in the damaged areas. I would get my money back, less the following: restocking fee(which is ridiculous), credit card fees, shipping fees.

I always stuck with places that do right by me and am going to be looking for a new Road bike next year. It won’t be here.

The least the could’ve done was taken some money off the price, switched it out with a non damaged one, gave me some store credit anything to make me feel good about my purchase.

Just beware people and if you do order your bike through them: MAKE SURE TO LOOK IT OVER WHEN YOU RECEIVE IT

"I enjoyed enjoyed my experience with BBG"

I enjoyed my experience with BBG. Luis was quick to respond to inquires. I purchased a bike there for a great price which was then shipped same day. His post purchase assistance was also appreciated. Thank you.

"Bike was in good condition but….."

Bike was received in good condition and well packaged. However, I asked to make sure the bike had pedals. However, they were not included.

"Great to work with"

They were great to work with. Answered all my questions. I got bike right away, professionally packed and it was easy to assemble.
I would highly recommend to anyone looking for a bike or bike equipment to contact them.

"Highly Recommend "

Great Communication. Bike was perfectly packed and it was in like new condition. Highly Highly Recommended for any bicycle purchase.

"East to order and delivery was great."

East to order and delivery was great.

"Sumamente Recomendable "

Sumamente recomendable , la seriedad que tiene esta web , es para darle boton Dorado , son incapaces de ocultar algun desperfecto en algun articulo ´por tal de venderlo , compre una bicicleta y el vendedor , me advirtio que tenia algunos scraches y me dijo la verdad
NUNCA RECOMIENDO A NINGUN COMERCIO YA SEA EN LINEA O FISICO PERO ESTA VALE LA PENA.
Pablo desde Atlanta.

"Seller said they performed a 100 point…"

Seller said they performed a 100 point inspection/certified pre owned but when I received the bike, all it took was one turn of the steerer and it was a disaster,the lower headset bearing was cooked. I had to go to trek dealer and order the parts which is taking forever. The rest of the components arrived as described. 2 stars for the bike being not ride ready as described.

"Very well packed with a hand written…"

Very well packed with a hand written note to be careful not to pull Di2 wire.