"Harry was very professional and great…"

Harry was very professional and great to deal with during the letting process

"Great experience renting with Kelley"

Kelley was absolutely fantastic in helping me find the perfect rental property! She was professional and attentive. Her quick responses and availability made the whole process smooth and stress-free.

"Very lucky to have Allan Wegeland sell my property"

I was very fortunate to have Allan Wegeland of Douglas & Gordon as my Property Broker for the successful sale of my Chelsea flat. Within a few days he had found several potential buyers. As I live abroad, I had to return home and Allan navigated the challenges of a difficult sale effortlessly and seamlessly. He established good working relationships with all parties. When problems arose, he was always proactive in resolving difficult issues, liaising with Lawyers/Conveyancers, Property Manager, building staff and buyer. He turned setbacks around, proactively achieving positive outcomes.
Allan is a consummate professional with a lot of knowledge and experience in his field. His communication skills are excellent. He is very approachable and engages in good listening, relaying information succinctly, presenting options, advice and guidance. He brings together the information, which reflect the needs of both buyer and seller. He calmly navigates his way through the challenges, paying close attention to the intent and sentiments of both parties. He always comes up with a fair, accurate, reasonable understanding of the proposal offered, making you feel you influence the outcome.
Allan responds promptly to any enquiries, treats your concerns seriously, responds to your feedback, understands your point of view and gives you time to asses a situation and follows through with a solution. He is transparent and honest in all his dealings and is very easy going and down to earth, with a lovely sense of humor and a positive attitude.
His commitment and drive to achieve a sale is unrelenting. I feel extremely lucky he took my sale on and I don’t think I would have achieved sale of my property without him.

"Great service "

Catalina at Douglas & Gordon gave us a very high level of customer service throughout the letting process. We particularly liked the use of WhatsApp to give clear instructions and punctual responses rather than the usual slowness of email exchanges. 5 star service

"Catalina was great"

Catalina was great! Super responsive and efficient throughout the whole process

"I’ve been a client of Douglas & Gordon…"

I’ve been a client of Douglas & Gordon for my past 2 letting search and I’ve got to say they have the best service ever. Catalina has been a godsend in my search as well, she’s very attentive and always ready to assist and attend to customer needs.

"I had an excellent experience working…"

I had an excellent experience working with Catalina while renting a flat. She was incredibly transparent throughout the entire process, making sure all details were clear and straightforward. Her communication was outstanding—she was always available to answer any questions and kept me updated every step of the way. Catalina’s professionalism and dedication made the entire process smooth and stress-free. I highly recommend her services to anyone looking for a reliable and communicative agent!

"Working with Harry and Kelley."

Working with Harry and Kelley has been great. Experience, professional and, equally important, good, prompt communication.

"We were really pleased with the service…"

We were really pleased with the service from D&G. Harry Watts and Nick Darragh were excellent in ensuring we sold our little house off Tibet’s Corner as well as rented our flat in Putney just before Christmas. Big thanks to the both of them, very professional and always available.

"Personable, trustworthy and credible"

Harry and his lettings team provided a very responsive, efficient and professional service. As a result, I managed to have my property rented within 3 weeks of first meeting Harry. This being my first time renting a property, which has also been my home for 12 years, it initially felt a bit overwhelming, but Harry simplified everything, and calmly guided me through the process. When considering prospective tenants, I appreciated Harry's pragmatism and the time he took to discuss options with me.

It has only been one month since my tenants moved in but the property manager has been great at liaising between me and the tenants for those initial settling-in queries. I feel confident that they will manage what they can them selves, whilst also making the right judgement about when to involve me, which was exactly what I was looking for in the property management service.

Having actually been a tenant of a D&G property myself many years ago, I also know how responsive the service is from the other end. So far, I would highly recommend D&G as a first-time landlord.