"Excellent customer service"

Excellent customer service

"Good quality arrived quality not a bad…"

Good quality arrived quality not a bad price

"Scam “company”"

Ordered an item on 19/5/24, after 5 days nothing had happened so messaged the company and got no response. 2 weeks passed and I contacted the company again, no response.

Left with little I opened a chargeback against the company (that btw has a bogus office in LA - that email address doesn’t exist). I then deep-dived in to this “company”. They haven’t been a company since 2017 when they dissolved, they don’t file accounts, their registered address is a residential address I have visited and has no affiliation with anything to do with this “company”.

I filed a visa dispute, within 3 hours Hamilton & Lewis (a clear play to hide their nefarious activities via Google by having the F1 Driver Lewis Hamilton grey the search results.

DO NOT PURCHASE ANYTHING FROM THIS WEBSITE: IT LOOKS LEGITIMATE BUT IT IS A SCAM AND YOU WILL ONLY GET YOUR MONEY BACK VIA CHARGEBACK.

"Bought a bracelet for a family member"

Bought a bracelet for a family member. I rang them after 4 days to check the progress of my order and they told me it had been out of stock and was due in that day. I received an email to say it had been sent out later that day and I did receive it 4 working days later. The website was easy to use and did have all the relevant information. My bracelet was packaged well and came in a lovely gift box.
Box.

"Cancelled with No Explanation "

Like most other reviews. I ordered a ring, a few days later they cancelled the order with no explanation to why. Still waiting for money to enter my account.

"Very Personal Customer Service"

Excellent customer service that was super responsive and helpful.

"I placed an order…"

I placed an order for an item listed as in stock and it was then cancelled with no explanation or pleasantries, no offer of a similar replacement item or any other details of if or when the item would be available.
Customer service is unfortunately not the best and I am still without a solution, disappointing.

"Superb Customer Service"

Had issues with some buffing compound on the ring leaving marks. Emailed 8pm and got an email back at 20:05 reassuring me on the quality of the item and how remove excess compound. Worked and one very happy customer.

"Highly recommend"

First time I have used this company but I would highly recommend as they were very efficient in delivering the item I had ordered.

"Order cancelled with no explanation"

Order cancelled with no explanation and a week later still waiting for refund 😡