WineOnline.ca

Food, Beverages & Tobacco
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137 reviews
Overall Rating
Customer Reviews about

WineOnline.ca

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Elizabeth Berova / Antoniya /

5.00/5.00

"Perfection in all aspects ! *****"

Excellent products, great customer service, fast and safe delivery .

24/11/2015

Haein (Rose) Lee

1.00/5.00

"Where is the wine?"

Avoid if you want your wine.

I made an order for two bottles of wine for my friends birthday to be delivered to her house. I live abroad so I thought I would get her a nice surprise. I wanted to makeesure she got the wine before her bday (16th of nov) so I contacted wineonlinenin advance to give myself plenty of time for the wine to arrive. They told me it would take five business days so I made the order on the 4 of Nov, giving it plenty of time.

Wine never arrived for her birthday (I contacted them before her birthday to ask why it hasn't arrived yet and they said they'll make sure to ship out for her bday).

I contacted them again, they say they are looking for some tracking number. I emailed them back with questions and no response. I have no clue where the wine is and a week has passed since my friends birthday.

Thankuyou for ruining my surprise gift.

23/11/2015

Larry Firmin

4.00/5.00

"The service is reliable"

We have received some fine wines that match up well with the reviews provided. Other wines, particularly the Italian did not meet the descriptions in the review.

20/11/2015

Darryl Bowman

5.00/5.00

"Great experience."

I've 2 orders through wine online both without any problems and good turn around in delivery.

19/11/2015

Tim P.

5.00/5.00

"Fast, efficient and friendly service."

I have been using WineOnline for several years and have never had a bad experiece. They take the extra steps to ensure that my orders and deliveries are taken care of very efficiently. I recommend WineOnline to friends, family and clients on a regular basis.

19/11/2015

Heather Trotter

5.00/5.00

"Excellent to deal with"

No issues whatsoever. Speedy delivery and packed well.

19/11/2015

Fred Westman

5.00/5.00

"Well selected products, great service!"

In my several years as a customer I have come to count on your
wine recommendations and descriptions to be right on.

17/11/2015

mh

5.00/5.00

"Great service"

Awesome job guys. That's why I keep coming back!

17/11/2015

Catherine Wright

5.00/5.00

"customer service!"

I have had a relationship with WineOnline for a few years now. Customer service is second to none and their product selection is diverse. The background history of the wines is always just a little too appealing as evidenced by my large collection!

14/11/2015

William P. Lambert

5.00/5.00

"Good Customer Service"

WineOnline bent over backwards to ensure that I satisfactorily received my order, when the wineries themselves messed up. They were courteous and efficient and resolved all issues.

13/11/2015
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