"Very good customer experience, but..."

I've ordered from here a number of times both online and by phone and they have always provided professional service and quick delivery. I was disappointed this Christmas when the wine I ordered was not available, but I wasn't notified until the fourth day after I ordered and it left me without enough time to order something else. I was sub'd a different case of wine for one of cases but the vintage case I ordered wasn't sub'd with a comparable case so I had to make an unplanned stop at the LCBO on Xmas eve. I understand that this can happen and with volumes probably much higher during the holiday season, it was just unfortunate that it had to happen to me. I would have appreciated being advised earlier of the problem.

"very impressed"

I have only ordered once but was very impressed with the service. I had my wine in 3 days. Will definitely be ordering again.

"Customer service"

I am very impressed with customer service and quality of wines. Thank you for the good delivery service. Happy new year from my home to yours

Susan Freedman

"Very good experience, overall."

Due to the busy Christmas season, we ran into some snafu's - first with pick up and then with delivery. But in the end, they made things right and I got the delivery just in time. Their recommendations we perfect for me and my gift recipients. Would recommend them to anyone.

"Wonderful wine selection and timely delivery"

Wonderful selection of wines, at a variety of price points. I found something for everyone! And new choices coming in all the time. Love being able to select wines I can't get in the LCBO and share them with family and friends.

"Very accommodating"

As above given my schedule

"Efficient with great product."

The speed of delivery impressed me, and the wine selection is quite good.

"Better than expected.."

Excellent selection, delivered safely on time. Any emails that the company sends you are informative and interesting. Highly recommended to anyone who might not know every in and out of wine drinking, like myself. My selection turned out to be exactly what was described.. quality, content, and value overall far exceeded my expectations. I will be ordering again very soon:-)

"Everything ok. No objections with the service"

Products and delivery mode ok.

"fantastic to deal with!"

GREAT COMMUNICATION, SPEEDY DELIVERIES, CONVENIENT, AND GREAT SELECTIONS..
WOULD DEFINITELY RECOMMEND