"Brilliant quick service"

Brilliant quick service.
I ordered as a surprise for a friend and realised as soon as I sent the order I had used my address as delivery address, quick email and it was rectified. My friend was delighted with the hamper she received.

"Great delivery and cream teas"

Very simple ordering process, kept up to date with shipment and the delivery were seamless. The recipients were very happy with the contents. Thank you!

"Their Classic Devon Cream Tea & Prosecco Hamper is the best!!!"

What a find...I was looking for something to cheer up my MIL who had had a terrible accident and happened across Devon Cream Teas. Their Classic Devon Cream Tea & Prosecco Hamper is amazing. They delivered it promptly, keeping me informed and up-to-date with the progress of my order, and my MIL is delighted.

"Delightful fresh cream tea"

From ordering to delivery has been great. A delivery problem did occur but the delivery guys were fantastic at sorting it out. Cream tea was well received by the recipient. Goods were fresh, nicely packaged and tasty. Real value for money. Fantastic gift for any occasion -highly recommended. This product can be ordered any time of year and you can nominate a delivery date. Very impressed with the whole journey from order to munching!!!

"Amazing service! "

I ordered a delivery but on the day it was due the Recipient had had a fall & been in hospital. I contacted DCT as I couldn't get my tracking number to work to try & rearrange delivery. The person I spoke to was so helpful & offered to postpone my order and have a new delivery sent out when the recipient was out of hospital.
I was absolutely blown away by this - customer service that truly went above & so far beyond!!! Brilliant! Have recommended to everyone!!

"My sister was delighted "

My sister was delighted with her hamper. Delicious she said. It had everything it should have and was delivered when it was supposed to.

"From our holiday in Devon we sent Cream…"

From our holiday in Devon we sent Cream teas to two different members of our family by inter net. But, we made a mistake with their address's. The next day we discovered our mistake and phoned Devon cream teas.
They resolved the problem and the Cream teas arrived
Much to the recipients pleasure.

"Was rather disappointed im afraid "

Was rather disappointed im afraid
The scones were a crumbly mess and over all I was disappointed we ate it but the next day we both felt ill
I've not complained as did see the point

"In my delivery i got no clotted cream."

In my delivery i got no clotted cream.. Had to go to the shop to buy some. Would have thought this would be the main thing to remember. Shame really as everything tasted really good.

"Underwhelming and incomplete"

I purchased a Devon Cream Tea as a treat for my husband's birthday. It arrived with items missing, so I spoke to a nice lady in Customer Services, who said she would make sure they arrived promptly the next day. When they didn't arrive by 4pm I contacted the company again to be told nothing had been sent out and was offered a partial refund instead. So far, so bad.

The actual contents of the box were fairly underwhelming and were jumbled up in an oversized carton. There was no "high-quality presentation gift card", just a cheap, slick bit of paper with perforations where it had obviously been ripped off a larger sheet.

However, the biggest let down was the scones themselves. I am bemused as to how they have managed to garner any respectable reviews. Dry, crumbly and tasting overwhelming of bicarbonate of soda they were without a doubt the most unpleasant scones we have ever tasted.

In conclusion, I would say many decent companies are providing excellent cream teas by post but sadly Devon Cream Teas are not one of them.