"Liked the selection of clothes"

Liked the selection of clothes, but I was missing two items from my box.

"Never Received Order"

Ordered my first box on January 19th with delivery February 11th. They had not even started styling me on the 11th. Terrible first impression. I was able to cancel easily and get a refund.

"Great New Pieces"

I am happy when there are several great items to pick. I am sure it is challenging for stylists and Tara has done an excellent job.

"Charged a styling fee but no box delivered and won't refund. "

I was charged a styling fee January 6th and have not received my box. It is February 10th. I'm told they can't fill the order which is fine. But they also won't refund the styling fee. If you can't fill orders, you should not be charging. The website also will not allow me to cancel my subscription. Never again!

"Scam"

I signed up in December, got flooded with promotional emails and finally when I got a preview of my box 4 weeks later it was horrible! I said my style was "classic" and not a single piece reflected this. You can only decline a few items, so I did and then heard nothing for another month. Then a surprise charge for my February styling fee! So two styling fee charges and zero boxes have arrived. What. A. Scam.
Pro tip: screenshot their plentiful ads on IG and get the pieces yourself. Less expensive and more fun too. By the way, NONE of those cute things were in my box. There was a "positive vibes only" t shirt in there! Smh

"Immediate response and was…"

Immediate response and was accommodating.

"THIS COMPANY IS A SCAM!"

I have contacted this company 3 times now about canceling my subscription. I placed and order on Jan. 5th and i still have yet to received anything from this company. Another charged showed on my acct. Feb. 4th after I asked for my subscription to be cancelled. $70 total has been taken from me still with nothing received. They will not cancel my subscription because they are saying I have to wait to receive my 1st box. But they cannot tell me when that will be. Keep giving excuses about fires. They said they would email me when my box ships. I asked since it had not "shipped" yet then would couldn't they just cancel the order altogether. I got the run around all the times I have talked to someone. DO NOT USE THIS COMPANYAND THEY STEAL YOUR MONEY AND DO NOT GIVE YOU ANYTHING!

"Super Quick response"

I sent a message to customer service and my request was honored within two hours. No frustrating emails, phone calls, etc. I was impressed.

"Customer service "

They're quick to respond to any issues. Customer service is great.

"Great customer Service "

I was charged 2x and received no product. I wrote a note and they promptly refunded my money and wrote me a very nice note. Thank you