"LiveHelpNow Rocks!"

We have never, ever had an issue using the LiveHelpNow chat software. It is very helpful for our customers and for us to have another avenue in communicating with them (especially when our phones are super busy).

"Excellent product"

At Mobiltel, we use LiveHelpNow for almost a year now, and we are fully satisfied with the online chat platform and its functionalities. Upon selection of the platform we were considering several main requirements, which are as follows:
- To provide high level of security
- To have different tools for analysis of the customers and their behavior
- To be easy to work with
- To provide a quality and reliable support
LiveHelpNow met all of them.
At the moment, the most used features by us are related to the chat system, such as statistics about chat tags and various types of data (sessions, customer opinion) which provide us with the necessary information for our successful operations.
We are totally satisfied with the quality and fast response of the technical support crew of LiveHelpNow, who react adequately and timely on troubleshooting matters.

"Outstanding and efficient service"

Live Help Now personnel is always prompt and knowledgeable to assist and resolve any system issues or concerns.

"LiveHelpNow Chat System"

When we first starting using the chat I was not sure about tech support because it is usually difficult to get any support, however, with the LiveHelpNow Chat System it is convenient and quick. Anytime I have a question I simply just send a chat request and I always get my questions answers quickly. I am extremely happy with the customer service which is rare to find! Thank you!

"Great Product and Top Notch Customer Support"

Not only is LiveHelpNow a very good system for web chat, their customer support is outstanding. They consistently provide superb service and rapid response.

"So far it's been great!"

We have only been testing Livehelpnow for just over a month now and so far we have really liked it. We have some more testing to do before we will know if it will be a permanent feature for our company. I really appreciate the willingness of the company to tailor the features to our unique needs.

"Great tool"

Great an inexpensive tool

"A rare find in a vendor/company"

We were using (Zopim) a competitor of Live HelpNow, and then I was lucky enough to discover LiveHelpNow! Awesome live chat software but what really impressed me is their personalized, friendly customer service. Their phone support is free! They help with whatever questions we have, which saves me time - and time is money. I wouldn't hesitate to say if you're looking for live chat software, this is where to go.

"Great service and dependable but mobile app could use improvement"

We use LiveHelpNow as part of our support arsenal and it has served us well. It's responsive and allows for multiple avenues of communication, including file transfers (which can be surprisingly useful). There are still a few minor issues with the mobile app which need to be available, like the option to display chat history or the option to start the app at boot-up but, overall, the service is great. I would have given 4.5 stars if that were an option.

"Efficient and Informative Tech Support"

I was new to using the Live Help chat feature for our company. Jamie was very patient and helpful every step of the way in both answering my questions and guiding me to getting what I needed.

Thus as a satisfied user of Live Help, I would like commend them for their fast response time and how knowledable their staff was for tech support. It was a very simple process.