"Quick delivery and great products"

Quick delivery and great products

"You worked tirelessly to support our…"

You worked tirelessly to support our enquiries

"Very helpful and good service."

Very helpful and good service.

"Buyer beware "

The Franke sink I ordered and received was poorly packaged and had a large blob of clear sealant stuck to the underside when removed from the box. It looked very like a used return in my opinion but because of the time demands and other dependencies of my project plus the somewhat inflexible t's & c's for returns that your company has I decided to remove the sealant myself and use the product. Not a good experience.

"Great product"

Great product, efficient delivery

"It was right item "

It was right item , but there did not have it in there warehouse so it was longer waiting, and it was good tap.

"Brilliant customer service"

Brilliant customer service - quick to respond to queries and very helpful

"I ordered an automatic kitchen bin"

I ordered an automatic kitchen bin. It arrived very quickly but as soon as I saw the box I realised it was far too big - my fault for ordering 50L instead of 30L.
We opened the box, lifted it out halfway, carefully put it back, and returned it to you.
You sent pictures of a badly damaged bin although the box was undamaged and refused to give me a refund or return the supposedly damaged bin.
There is no way that damage was caused by us or, in view of the undamaged box, by the post office!
I don't know what dishonest game you are playing but I will never order from you again. The damage must have been done by your employee as it certainly wasn't done by us or the post office. I suspect the photos were not of the bin I returned and that you have sold it to someone else or one of your employees has kept it. A refund if £25 still gives you a nice profit! I'm disgusted with your dishonest trading practises!

"Easy to order"

Easy to order
Great service
Quick delivery

"Toilet seat order "

Toilet seat order to replace one previously broken, the seat arrived promptly and was a perfect replacement for the broken seat.