"Ordine fatto il 19 di febbraio e…"

Ordine fatto il 19 di febbraio e pagamento da loro ricevuto il 22 febbraio e ad oggi nessuna spedizione è stata effettuata ma la cosa peggiore è che non rispondono alle email, il telefono ti risponde con un bel goodbye e neanche ai messaggi sul sito!!
quello che mi preoccupa è l'urgenza dei prodotti ed anche che la cifra spesa è abbastanza consistente!
Donato Mancino

"I panicked too quickly"

OK, so first of all, I need to say, I TOTALLY FREAKED OUT when, after having ordered Interfase Plus, I saw all the red flags one after the other - the fact that BMS Vital never answered my 2 emails, that their phone number hung up automatically, that several reviews on Trustpilot are quite worrying, the fact that their address in the Netherlands doesn't correspond to anything, and that the articles are actually shipped from Hungary... I mean, there was quite a lot to be worried about lol. In the end, however, all is well, and I incredibly quickly received the parcel with the said product, Interfase Plus.
Phew! Fantastic.
Thank you BMS Vital for the great job, I'll order from you again. But guys, please, you need to put things right if you don't want to freak your customers out in vain.

"Alles prima"

Alles prima, schneller Versand

"Zijn moeilijk te bereiken"

Zijn moeilijk te bereiken, en er was een vertraging op mijn bestelling.

"Sehr geehrte Damen und Herren:"

Sehr geehrte Damen und Herren:

Ihr Service ist gut, so das Produkt. Leider sind ihre Versandkosten hoch.

Mit freundlichen Grüßen

Joh. Vogt

"Customer service level: 0"

I’ve paid the products, but they didn’t send them and didn’t reply my email.

"do not respond to mail"

I never received a reply to my mail when I had a problem with my order.

"It's been 2 weeks"

It's been 2 weeks, I haven't received my order yet

"Ik heb nog niks ontvangen."

Ik heb nog niks ontvangen.
Daarom maar 1 ster.
30-12-2021 besteld, natuurlijk een rot tijd.

"I still have not received my products"

I still have not received my products, which I ordered 20 days ago and paid for. No one is answering my emails. Not a serious company!