"Fast"

Fast, Friendly customer service. Good shipping rates and options. Quick response times to queries. I would highly recommend MY Malls.

"GHOSTED"

My package was delivered to MyMalls on Dec 8th (I sent proof of this). Today is January 12th and I have yet to receive a reliable response regarding my package. As a matter of fact the ONLY response I received in the initial stages of my queries to them, was a "send us the tracking number", which I happily sent.

If I am being honest, MyMalls service in the past has been very good, I had no complaints. But I am now in the process of sourcing another shipper, as I have been drawn to the conclusion that my package (that was in their possession) was stolen, lost/mis-sent to someone else, and so my imagination is running wild!

And here is the latest kicker.....the corresponding invoices (for my goods) that I uploaded onto their portal has magically disappeared as of today (Jan 12th). I've now uploaded them once again.

If there are delays then let your customers know and not draw their own conclusions.

I have NEVER posted anything negative on a platform such as this. But it sorely does suck being out couple hundred dollars and GHOSTED on top of it!

"Immediate response"

As soon as the order was received, they contacted me and expedited shipping immediately

"efficient"

its very efficient and easy to use

"Great communication and fast shipping"

Great communication and fast shipping

"Fast & efficient service"

Fast & efficient service

"I have been a My Malls customer for a…really long time"

I have been a My Malls customer for a really long time.
The Customer service team are really exceptional in all the services to try to get your packages to you on time.
I live in Bermuda and they are just great.

Keep up the stellar work My Malls.

"The quick customer service support and…"

The quick customer service support and replies. The information provided was clear and useful.

"Very efficient, would recommend!!"

Very efficient, would recommend!!

"Very efficient and great customer…"

Very efficient and great customer service