"Stay clear, poor customer service. Ripped off."

1. After ordering the Peradon Snooker Cue 3/4 Leather Zip case, I was told by "Tom" that it was not in stock (even now the website still says it IS in stock) and I have to have an older version that isn't made any more.
The case is not sold any more anywhere, and is not worth the price I paid.
No one has responded to my complaint. It's been over a week.

2. The company has several websites with different names and domain names. But they are all actually just one company. This is misleading to customers, especially because they all claim to be "Cricket" or "Snooker" stores, when in fact it's just one warehouse operating under different websites.

3. Online Stock does not represent the actual stock.

4. The Peradon Cue I ordered is not the current model. I called Peradon to confirm this.

"Poor Refund Service and Poor Delivery"

Im patient in many ways, Ordered a Piri Piri bat for my nephew got the order wrong so cancelled it straight away, twice to make sure, 13 days later still no refund how long have you got to wait. a few days later ordered the right bat after a further discussion with the nephew. postage was 2-5 days. 8 days later still no bat, sorry its not good enough Disgruntled customer

"Top quality service and 5* Goods"

Service was brilliant upon ordering. Contact with the online help desk was very good indeed. The Cricket gloves bought were of the best quality I have used to date and were delivered in record time.

"Excellent service"

Ordered 15 Puma cricket caps that my club's usual supplier couldn't get. Arrived within a couple of days as promised. Good price too. Would recommend them to anyone and will be keeping an eye out for their bargains.

"excellent service"

Product came as described ,the day after I ordered it, very happy

"Excellent speed of delivery"

Chose second class post. Arrived 2 days later. Good value.

"RECOMMENDED"

Ordered the latest must have cricket bat for my son. It was received very quickly in excellent order and they offered a competitive price.

My son is very pleased as he has joined the "Cricket in Crowd" at school and constantly tells me the advantages of owning this bat.

Happy purchasers and would definitly use again.

"Simply great prices and service"

Great service, order acknowledged straight away, tracking number provided and goods supplied within 3 working days. Will definitely use you again and happy to recommend.

"Recommended"

Very quick delivery, great price

"Excellent service"

Havent had chance to use bat yet as it needs knocking in, but cannot fault the service I recieved.