"Great Customer Service from Right Price Tiles"

Great Customer Service from Michael in Right Price Tiles in Castlebar and all the staff in Right Price Tiles in Portlaoise in making sure that I received tiles to complete my half finished tiling project. They were end of line tiles so I was delighted to receive them. The staff ensured I knew when they arrived in the Portlaoise shop and arranged a Sunday pick up to suit. Thank you all :-).

"Be careful what you buy"

Be careful what you buy. I bought grout in Oranmore Store that was supposed to be black. After it dried, it turned out that the color did not match the description at all. It came out silver gray. After the complaint, the case was forwarded to the manufacturer. BOSTIK was supposed to contact me to find a solution. That was 4 weeks ago. Since then I have been waiting for contact to finally finish the bathroom. This is not a comment about the store, the employees did everything they could to resolve my complaint and were very helpful, but be careful what you buy so that you are not disappointed later.

"Efficient and customer focused experience"

Diligent staff at Navan store; Remembered me from previous visit and got my purchase ready for collection without delay. Product appeared to be good value, so ended up purchasing more of it.

"Great prices and very friendly helpful…"

Great prices and very friendly helpful staff.

"Best prices for laminate tiles in town…"

Best prices for laminate tiles in town dundalk.

"I went in looking for a sample of…"

I went in looking for a sample of laminate wood flooring and came out with 3, at no charge. The staff were very helpful

"Fantastic Customer Service "

Such good Customer Service from Alan,also Tony in the Galway Store,Stephen in the Wexford Store for going above and beyond ,really saved the day in sourcing extra tiles for me to save the day!
Great at their jobs and so nice aswell,highly recommend.

Louise

"I was not sent any notification that my…"

I was not sent any notification that my tiles had arrived to the store, also they were not put to one side for me. We were not asked if we needed adhesive or trim to complete our job

"Went above and beyond and won!"

Back in November 2024 while moving furniture, a chair fell on our kitchen floor and cracked one of our tiles which had been laid approx. 18months ago. We didnt have any spares to replace it, so I dropped into our local RightPriceTiles shop but unfortunately the shade of our tile was not available. Stephen in RightPriceTiles Bray where I originally bought the tiles did a search on what I had ordered and was able to list the specific batch number, and subsequently put out the feelers to all the rest of the RPT stores in Ireland to see if anyone had this old batch still in store. a few weeks later, Martin in RPT Galway was able to confirm that he did indeed have a few boxes in stock that was possibly the same shade that I needed to replace our broken one. To get them shipped all the way from Galway to Wexford was very expensive, so my son and I did a roadtrip on Saturday to buy a box. Sure enough, the shade was spot on, and I bought a full box to ensure I had plenty of spares just in case. Fair play to Stephen in RPT Bray and Martin in RPT Galway for going above and beyond for me, and all the rest of the RPT staff who are always extremely helpful. I may never use the rest of the tiles but I always say that its better to have them than be looking for them!! Well done Right Price Tiles.

"Not received the samples ordered yet"

Not received the samples ordered yet