"Delivery address"

Delivery initially sent to the wrong address

"Oisin in the Sligo store was very…"

Oisin in the Sligo store was very helpful and even more importantly, pleasant to talk to. He listened to my my tiling tale of woe with great patience!

"I purchased 7 boxes of tiles costing…"

I purchased 7 boxes of tiles costing €399.08, from Coolock branch on August 23rd 2024.
Unfortunately the tiler was delayed to start the job. I learned the tiles were not the correct ones and had to return them today. The salesman informed me of a charge of €80 to return the tiles in perfect condition?
I was informed that your company policy in relation to returns has a 20% charge for an order that's considered ex essive,he stated over €80?
I believe this to be unacceptable to charge a pensioner such an extortionate amount especially as the tiles were sourced on site at the shop in coolock and not from an offside warehouse as the salesman claimed.

"Helpful staff and friendly service"

Helpful staff and friendly service. I used the Athlone store and Eamon was very helpful.

"Poor service "

Web site didn't work, tried 3 cards to order all rejected, no one answered emails, phone said leave number and we will phone back - no one did, unbelievably poor service, bought what I wanted elsewhere and despite supposed free VAT offer I paid €200.00 Less from another tile provider. Will never deal with them again. Service is just as important as price

"great service"

great service

"Great selection prompt delivery"

Great selection prompt delivery

"Efficiency!"

Efficiency! I saw the tiles I liked online. I ordered them and paid for them (good price) and a few days later I collected at the store after being contacted by staff to tell me they had arrived. And the tiles were put into my car by a staff member. No problems 😊

"Top class staff"

The staff in store were really knowledgeable and helpful. Made everything very simple. Communication from them was brilliant, and everything was ready when they said it would be. Couldn't ask for more.

"Sample tile waiting for us to pick up"

Sample tile waiting for us to pick up. Very good quality tile at competitive prices.