"WebEyeCare sent me the wrong strength…"

WebEyeCare sent me the wrong strength for my contact lenses. I contacted them via their help email two days ago and haven't heard anything yet.

"Very fast shipping"

Very fast shipping

"Webeyecare is best placd for contacts"

Webeyecare is best placd for contacts. Great prices and shipping is great. Thank you

"HORRIBLE"

I ordered from this company yesterday - April 11, 2018. I do not have eye insurance for this year and wont until 2019. I submitted my prescription and apparently it was expired. I did not know that. However, I sent over my doctor's information yesterday at 3:19 for their company to contact my eye doctor. I called today at 11:00 and spoke to a lady named Mary (the same one who emailed me). I work in customer service myself and have for the past 4-5 years. She does not need to work for a company like this and speak to customers the way she does. I asked her how long this process would take to verify and she said she didn't know. Also, when I asked her if my doctor does not approve this, what do I do? She said I would have to respond to an email and say to cancel the order....? My question is - if my doctor does not approve this, is this company going to just keep my money and not send me what I paid for? She was extremely rude, and if the calls are recorded (which they SHOULD be) you can listen for yourselves. Never in a million years would I treat/speak to someone like this women did.

"Would order again!"

Received lenses quickly (1 day early!) even though they were custom. Got timely email updates, and emails were always very polite.

"Will order again"

Fast shipping! Packaged great so that items don’t get damaged. Will be a repeat customer.

"First order - great service"

This was first order with Webeyecare. I had previously used ‘discount contact’ companies. I was very pleased with the low prices and quick service/shipment. I will order here from now on.

"Not great."

Awful experience. First mistake was my own, I signed up with the wrong email. I sent 3 emails about the mistake before I got a snarky message back, the email they sent me explaining the issue had gone to my spam folder. After we got everything sorted out it took another 3 weeks to get my contacts. When they did come they weren’t even labeled as to which eye they went to. Every other company I have ever gotten contacts from has labeled them. Next time I’ll spend more money and get the else where.

"Great experience"

Great company with the best prices. They can’t be beat.

"Messed up my order and don't seem to care."

They messed up my order for contact lenses that took 4 weeks to arrive. Now I have to wait another 4-6 weeks to arrive. I haven't heard from them. If possible I would recommend you try other places to buy your contacts.