"Happy with the company so far"

Very happy with the company since they took over the school that I have block bookings. Quick reply, very nice staff, and well look after existing clients. I am happy to do more bookings with them. Just a suggestion, that I have a lot of bookings with other letting agents and they normally invoice monthly and never charge any direct debit fee, also accept shorter cancellation notice, maybe this is something you can look into, to help clients with cash flow, thus provide even better service.

"Your booking and money isn’t safe"

They do not honour their block bookings and the refund policy is very shifty. They cancelled our booking with a weeks notice despite us having another few weeks left which we had pre-paid for, and there is no sign of a refund weeks later.
It’s all fine until you actually have to deal with them; the customer service is extremely rude and demonstrates a clear lack of care for their paying customers. Just see the recent Sky News article about them and their appalling customer service which says it all.
I will never be using this unethical service again.

"So bad they made national news"

So bad they made national news (search Sky News Hire a Pitch)

Regardless of their lack of honouring contracts and prioritising corporate/men's leagues, look no further than the replies to 1 star reviews to get an idea of the customer service. Petty, childish, dishonest, and unprofessional.

Please do not give this company your custom.

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Edit in response to HireAPitch: What's more likely, that there are a stream of dissatisfied customers or that there is a national conspiracy against you? Take some responsibility.

"Great value for money"

Great organisation of the leagues couldn’t have asked for better. Pitches are always top tier recommended it highly especially if you’re into Football.

"Impressed"

Pitches were incredible and the service was wonderful. Would recommend them 100%

"Great service"

Pitches were of excellent quality, great customer service. Would highly recommend!

"Brilliant football service"

Brilliant football service. Im so proud to be part of it and it. Love it

"You only need to read any of…"

You only need to read any of Hireapitch’s responses to bad reviews on this platform to understand how they will deal with you as a customer. I have never encountered a business so unprofessional.

They are also bribing users of their facilities with 3 free football games if they leave a 5 star review - might want to look into that one Trust Pilot! Stay away at all costs - this company only cares about money, not about its customers!

"Amazing"

Amazing! Very friendly people, very good referees (hard job, they have) and incredible atmosphere :)

"Excellent pitch and brilliant play…"

Excellent pitch and brilliant play games !