"We had a work team event playing rounders"

We had a work team event playing rounders on one of the pitches last night and we all thoroughly enjoyed it! It was great fun and our coordinator was organised and professional but also made it a good laugh. The communication prior to the event with Jay was excellent and I would definitely recommend :-)

"Avoid!!!!"

Avoid!!!!! I rented a pitch from these for months came to my last game and no one turned up to the pitch to unlock the gates. Turns out it was admin error! My players all had to go home after travelling some distance.. hire a pitch lack communication or customer service quick enough taking hire fees. Promised me and my players a refund within 24 hours then changed it to 10 days! So guys avoid…..


The reply below from hireapitch is a lie they offered me 1 game refund which I have as an email! More lies and tripe to try and get out of how poor your service and lack of customer service….

"Great fun had by all at Company Sports Day"

We've just held a company Sports Day with Hireapitch. Everyone, across the board, really enjoyed the day, it was so much fun and the whole thing ran so smoothly with them in charge. Absolutely brilliant - we may well be back next year!

"Would recommend!"

We used HireAPitch for our Team Day and had a fantastic time playing rounders. Professional kind staff who were brilliant! We have used them twice now and impressed both times!

"Five Stars!"

Hosted a football tournament with Hireapitch to raise money for our charity and would definitely use this service again. Hireapitch made the process so easy and straightforward. We hired two pitches and two refs and the event was seamless from start to finish. Exceptional customer service from Luke, who answered lots of frantic emails/messages from me in a timely manner.

"Great evening for office rounders!"

We booked a rounders pitch for a corporate social and just want to say a massive thank you to the whole team!

The booking process was really easy and our umpire Mo made the evening great fun for everyone! Really reccommend and will definitely use Hireapitch again.

"Only giving one star because 0 stars…"

Only giving one star because 0 stars isnt an option.

Do not give your money to these crooks, they will take it and then not give you the pitch you requested or give your money back.

I wish I had read reviews before sending any money over and cannot believe they are offering free rental for good reviews. How can anybody be having a good experience with these guys is beyond me.

"Great customer service!"

Really helpful thanks to Jason! Constant support and amazing customer service! Will now be using this service much more as a result, much appreciated!

"The customer team is not the…"

The customer team is not the great.Responses are really bad and they not willing to help.

I’ve booked a pitch and I was trying to explain to their customer team that due to Covid cases we had in our team we couldn’t make it on that day and we would like to arrange for a future day.

We didn’t ask for refund we just wanted to arrange the game for another day as we couldn’t make due to the above.

Their customer team was really unhelpful and didn’t want to help us out, they just responded to us we can’t make that because you already booked a pitch and we can’t find anyone else to come at this time.The result of this was that I lost the amount of the money I paid them and they didn’t bothered at all to help me sort it out.

I am really unhappy as I have booked a quite few times with them but I am not going to do it anymore.

Please reconsider your customer service team and the way you respond to people that are giving you money.

-Hi there,

Thanks for your response.

I will not take down the review as your response is really unprofessional.
I haven’t asked for refund I just wanted to rebook the pitch at another date.

In regards to you saying that we could find more players unfortunately we couldn’t find more players as all of us are working in the same office and 4 of our players got Covid.This is a team building activity.

I will keep my initial opinion that you need to be more helpful and reconsider your customer service team and policy.

Thanks

"Very good service"

We received a very good service for the hall hire.
Communication was brilliant and got the needed assistance on time.
We will be happy to use your services again.