"Amazing chair"

Amazing chair. Feels well made and built to last.

"Worth every penny…"

I wanted to buy this chair for a long time, I couldn’t justify the price just for a chair.

Until I sat in it! It’s amazing!!

"It's a good product, but I'm weird"

Because of the way I sit in chairs, depending on how I sit, my back can hurt from the rigidity of the back rest. Although, this chair is the highest quality chair in terms of feel and materials that I have ever sat in, and I can almost guarantee that if I sat normally it would be a 5 star. To reiterate, any poor experience I have with this chair is my own fault and none of the chair's fault. The assembly was clear and easy, and the fact that each chair's parts are hand checked before shipping is nice.

"They have helped me with my issue of replacing the gas cylinder on a 7 year old chair."

They have helped me with my issue of replacing the gas cylinder on a 7 year old chair. It's really hard, but this chair has been great for 7 years and I'd like to keep using it! Great products and happy with the new response from customer support.

"Pricey but hopefully worth it"

Hard to put together alone. Jerks when I adjust the seating position.

"These chairs have always been great"

These chairs have always been great. And when we had an issue it was resolved very quickly. I would recommend these chairs and this company to my friends and family.

"They wanted a copy of my passport to…"

They wanted a copy of my passport to complete a purchase.

"Good chair"

the chair is really nice, very comfortable. The custom embroidery is super cool and done well. Also didnt take too long and wasnt very hard to put together, and for the smite chair specifically you get a ward skin code included with the chair as well!

"Super fast shipping and great customer service"

I purchased a reclining mechanism from them and although it didn't fit my application and had to return it, the 5 star rating is for their super fast shipping and real easy return process. Their responses were quick and accommodating. I would certainly buy another product from them in the future.

"Great quality chair"

I really like the way the chair is packed and how clear the directions are. The chair itself is well made and will last a long time.