"Best chair ever !"

Chair was super easy to build, well packaged and nice !

"Absolutely Unmatched service"

The folks here are genuinely oriented toward the user experience and they love what they do! I have never experienced faster delivery and customer service times ever, and I won't be shopping around elsewhere to find out either! 6 out of 5 stars.

"My 5-star Base Broke"

My 5-star Base Broke, and I was happy to see that you offered replacements for a reasonable price. Replacement was easy, but needed youtube guidance. I would recommend how-to videos for at-home replacement parts, which would be a nice touch in the future, similar to your assembly videos.

"Comfortable and personalized"

I got the large Office Series for my work desk and it’s awesome! I work at a University so I was able to get our logo and got my name embroidered on it. I sometimes sit for very long hours and this chair is a game changer compared to the crappy usual chairs that are provided by my office. The foam is firm but very comfortable for long hours. I love the adjustable arm rests and the fact that costumer service was so responsive and helpful. Highly recommend if you sit in a chair for work!!

"Terrible Quality Product"

Absolutely disappointed in the direction this company has gone with their products. I used to be a big time fan of Needforseats chairs as I had a MAXNOMIC Team Liquid chair I had purchased 8 years ago that was absolutely phenomenal I had used it for 6 years with heavy use and it held up so well. Now early of last year I decided to purchase a new MAXNOMIC® Commander S PUE as my old one had finally started to show its age. This new Maxnomic chair I received was so poorly put together I couldn't believe the quality of everything.
-They decided to switch from the more metal base for the wheels for this cheaper plastic looking metal that came broken on arrival.
Thankfully I just switched the base from my old chair as it was still in good condition.
The foam in this new chair was also terrible compared to the old one I can feel the bar in the chair and it makes it very uncomfortable to sit in for any extended period of time I had to resort to using a pad on the chair.
The material they used for this chair as well has begun to already fall apart on me after a year of use and the pads on the armrest have all but completely fallen apart.
I just can't believe this company went from providing such quality high end chairs to this terrible chair they have released now.
At this point in time i would not recommend anyone to buy one of these chairs which is extremely disappointing because I used to rave about my old one.

~I am not confusing the product as I am full aware of what I purchased
~As mentioned I did not reach out about the broken base as I had just swapped it for my old chair that was still in good condition.
~As I have no way of posting pictures here I can not show the state my chair is in otherwise I would.

"The took the money out of my account…"

The took the money out of my account and after 5 days of no word I emailed them and they said there was a problem with my card. Scam artists.

Yeah my card was a fraud risk yet you still froze the funds. SCAM!

You stated that you even tried to access Amazon Pay which I never authorized.

Either accept the order or don't, do not freeze peoples money for days until they contact you to see why you aren't delivering.

It's funny I tried to call the number in your email and it said you are closed, yet here you are, nice business model.

I have all the documentation I need to back up my story.

To clarify you didn't cancel my order until I told you to yet you froze the funds until I contacted you.

----EDIT 12/22/22----

My phone records say otherwise, but like I said I have all the records to prove what I have said, I am done with you and your scam business.

So you admit you access Amazon Pay when you weren't given authorization to, I ordered through your site and it had nothing to do with Amazon. I have ordered before and after this with Amazon and you are the only fraud company I have had trouble with.

If my card was fraudulent then why did you freeze the funds?

You either take the order or not, you don't hold peoples money until they contact you. Six days and counting.

I had a Maxnomic chair and it was good but the leather wore out, but I found another option that costs half as much Blue Whale hopefully they are more competent than you.

Anyway you will get you one star and like it, I will not be back or spend more time on your fraud company. There is a reason you can't even make four stars.

You had one job, take the order or don't , you failed, obviously I was a paying customer and you failed there also.

Game on bish

"Your order was flagged as fraudulent as the provided billing and shipping address doesn’t match the credit card’s address. Furthermore an attempt to make the payment via Amazon Pay was declined by Amazon. Per our policy we tried reaching out to you via phone call but weren’t able to get ahold of you on multiple attempts. "

You took the money and I never got a call from you! And Amazon was never a option through your site, you commited fraud by even trying to use it. Like I said fraud and scam artits.

Want to compare records, unfreeze my money or its really on!

"Well built and comfortable"

So far this chair has been awesome. It's built well and is comfortable for 8-hour work days. And a few hours playing games after that. Thank you, guys!

"The foam formula change is awful"

I've bought 2 other maxnomic chairs before this one. Both were extremely comfortable and well made. In the past year and a half they changed the foam formula, it's now significantly stiffer. So much that sitting on the chair with my feet flat on the ground feels like I'm sitting on a slightly soft wooden chair. The front edge puts pressure on the underside of my thighs and after 2 hours there is discomfort. After that it just turns to literal pain that takes a longer amount of time to fade away. I even tried lowering the chair so that my legs wouldnt put as much weight on the foam, that actually decreased the ergonomics because I had to literally reach up to use my computer, and it didn't help much anyways. I inquired about this change and got told people wanted stiffer foam for better ergonomics. But I can't see how anyone would prefer to sit on this. Quality besides the hard foam is good. Value for money is poor. I have sat in more comfortable seats that cost half as much. This would be 1 Star but the response and courtesy of the rep involved was helpful, even if it wasn't the answer I wanted to hear.

"Perfect"

Exactly what I ordered. Hope my son likes it. Originally thought I was charged for personalization but after reviewing the invoice I see the extra charge was for the premium armrests.

"Easy to use Warrenty"

My chair broke, it took all of 5mins to get everything sorted out and a brand new part in the mail. No cost to me.