"Your hamper may not arrive if are just a regular client"

Purchased a hamper from here for a friend of mine for Christmas. I am a very busy person and don't have much time to organise gifts for Christmas so I was proactive one day and ordered in advance to avoid any disappointment and I ordered the hamper on the 27th November. The hamper was supposed to arrive today although I got no emails or correspondence from this company. So I decided to call up see where my hamper was. I was then told the package wasn't sent out and they apologies and that they could make arrangements to send it today in time for tomorrow so I agreed to this and we ended the call. I then get a call back around 15 minutes later to be informed that actually this couldn't be done and that they have actually sold out of this hamper I pre ordered and paid in full in advance to avoid disappointment. I was informed a 'huge' cooperate order came in and no doubt they satisfied that client probably due to the amount they spent over me. After all they would rather keep cooperate businesses happy over one client. I was given an apology and that was it. No offer of a discount or other hampers not that they have too but keep your clients happy due to your huge mess up is just unprofessional and I definitely won't be shopping here again.

"Candle looks and smells lovely can’t…"

Candle looks and smells lovely can’t wait to light it. Arrived quick and the packaging was great the bag covering the candle was a lovely touch.

"Absolutely beautiful products"

Absolutely beautiful products, great value for money. Quick delivery with tracking. We ordered a Xmas eve box for our little boys first Christmas and it is stunning. Thank you so much x

"Had one of these for my first…"

Had one of these for my first Granddaughter,just had another one for our second granddaughter they are fabulous,lovely personalized item to keep for years,such good quality and super quick delivery

"Are these 5 star reviews real?"

I ordered 2 tree ornaments, personalised. When they sent the order confirmation I pointed out that one was spelled incorrectly. I had an email reply from William August saying he had corrected the order that same day. But when they arrived one was still wrong.

I asked for a replacement and was told that it was my fault, despite the email from William assuring me it had been corrected. After a lot of correspondence I was told I would receive a replacement as a sign of good will.
It is now 4th December and nothing.
I would guess these small wooden ornaments cost less than 50p to produce.
I had thought about buying Christmas sacks but I will not use them again.

"Great Xmas eve box!"

Great business! Love the personalisation options on the products, my daughter will love her Xmas eve box! Delivery was quick (2-3 days) and item arrived in great condition. Think what your small business offers is such great value for money! Will be ordering more!

"Loved the designs"

Easy to order, good choice of designs. Easy to create personalised items.

"Excellent quality very prestige"

Excellent quality very prestige, lovely produce and fast efficient delivery ..will use this company again I'm very pleased with my purchase thank you The handmade Christmas co

"Great value for money."

Great value for money.
Lasts a long time.
Have now ordered 2 Christmas eve boxes, one for each of my children.

"Easy website to navigate round"

Easy website to navigate round, good prices, excellent products, got three personalised advent calendars, very impressed, quickly despatched and well packed, would highly recommend