"Great customer service "

I enjoy working with the SilverFox team. Their pinter is an excellent addition to our company workflow. Miro is very communicative and ready to help promptly. Getting support when I need it is precious to me because it allows a working day to go smoothly. Thank you, Miro, for the training and all the support.
I am looking forward to working with you and Amber again.

"License Move Between Computers"

Moving to a new computer did not start out good by myself so emailed SilverFox at 09:00. Got a response from Miro Wachulski at 09:20. We setup a Teams call at 9:45 and everything was up and running within 5 minutes. Excellent job and keep it up...

"Thank you Miro Wachulski!"

Miro Wachulski assisted me very well with my issue with the LabelFlex software licensing.

"Miro fixed my problems! "

I was having some issues with the printer so Miro gave me a technical lesson on how to setup the machine and print the labels we require! I was really impressed with the help Miro gave me and he spent time showing me a number of different useful ways to use the software for various bits of equipment I will need labels for.

"New Software has Bugs!"

Used silver Fox labels for many years with same software on a PC but had to upgrade to the latest software when upgraded PC. Problem after problem then arose and ended up discovering that the new software had a major bug in it (well at least 1 I know of)!
Miro did find it and offered a quick get-around fix but it seems apparent that the new software is not properly tested. Not impressed Silver Fox!

"Engr. Taiwo Adebambo Molawa."

My name is Engr. Taiwo Adebambo Molawa. I had a training session on Microsoft team today 15/10/2024 with Miro Wachulski on how to operate, use and print cable label, with Silver fox thermal printing. The training was all inclusive and experience was wholesome. Thanks, Miro, for this practical training session on how to use this printer.

"From the moment I enquired about the…"

From the moment I enquired about the fox in the box the staff were most helpful, talked me through what I needed, item was shipped next day, when I set up the equipment they was on the phone to talk me through using it.

"I was having an issue installing the…"

I was having an issue installing the ribbon on our printer as it was the first time I have had to change it. I rang the support team (Miro Wachulski) who answered straight away and arranged a video call. He then talked me through the procedure. It took about 10 mins, a lot quicker than the previous 45 mins spent trying and searching to find the correct way to do it.

"Really enjoy using this printer."

Really enjoy using this printer.
The training was very helpful and the after sales care has been second to none.

"Miro was a great help with the printer…"

Miro was a great help with the printer set up today and very efficient in knowing how the software worked and how to fault find on the printer. He was also very friendly and a credit to your company.