Silver Fox

Construction & Manufacturing
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104 reviews
Overall Rating
Customer Reviews about

Silver Fox

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Colin Whyte

5.00/5.00

"I'd mainly use the legend tie-on range…"

I'd mainly use the legend tie-on range which is very easy to use and print. Over the years the silverfox support team have been very helpful for labacus software and licence support.

15/02/2024

Stuart

5.00/5.00

"Solved my alignment issue quickly"

I missed a key step in loading the Silver Fox tie on cable labels and the print was out of alignment. Miro from SF walked me through the process and solved the problem in under 5 mins. Thanks.

12/02/2024

Nick Scragg

5.00/5.00

"Excellent"

Very responsive, great product support and the labels sheet have saved us huge amounts of time already.

09/02/2024

Kevin Millea

5.00/5.00

"Highly recommended."

Highly recommended.
Silver Fox are always available and really care about their customers, The team always take time to listen and offer alterative or best suited products to fit your requirements - thank you SF.

07/02/2024

Ian Rae

5.00/5.00

"Great equipment and support"

Very helpful support team and cannot fault the DTP-1/300 printer for Cable markers & core IDs. Made our life offshore much easier not having to wait for these to be shipped out.

31/01/2024

Dale Dullivan

2.00/5.00

"This 2 stage key business is very…"

This 2 stage key business is very frustrating. Not sure if it's me, as my program quit working. Asking for another key. Has to be a better way. I'm now searching for another alternative to labeling networks

22/01/2024

James Carter

5.00/5.00

"Good sales support by Niki"

Good sales support by Niki - product worked well

19/01/2024

Keiran Smith

5.00/5.00

"The product was just what I wanted and…"

The product was just what I wanted and the staff at Silverfox helped me in my understanding of the product.

17/01/2024

Jimi Stubbs

5.00/5.00

"SEC electrical contractor based in London"

Work for an electrical contractor based in London, primary use is wrap around labels and tie on SWA labels, will be using if for other needs as they arise, HV labels etc.
Prior to getting a silver fox printer we was ordering our labels on a per job basis, moving to printing our own I can say comfortably the printer paid for itself on the 1st job, customer service is fantastic always happy to help, special thanks for Amber who calls every couple months to check in and make sure we are getting on well with the printer, has a solid understanding of our use case and very helpful, definitely needs a promotion,
Also company offered a free one to one via teams just going over functions of the software, I’m somewhat of a tech and I still found it very useful, highly recommended.

16/01/2024

TONE

5.00/5.00

"Great support from the team"

Great support from the team. Had some small problems with my license key, but replies were really fast. So i was able to solve my problem the same day!

11/01/2024
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