"Poor customer service"

Poor customer service. Poor accountability.

"Amazing products"

Amazing products. We have a mattress, pillows and 2 dog beds for our spoiled cats. My partner has neck issues and since using the Casper pillow, the issues have not come back

"Definitely recommend this amazing lamp!"

Wonderful lamp, was very excited to get it and I started to use it as soon as it arrived.
The design is very sleek and functional. Very easy to use.
I like how simple it is to adjust the brightness and the fact that is portable.
Would definitely recommend it!

"Another good decision"

Bought a double after raving about the single.These mattresses are excellent. Sad to hear Casper are closing in the UK (?).

"Great product!"

Great product!

"Parfait on recommande"

Parfait on recommande

"Don't believe the 100 day trial"

Bought a Casper mattress in February after a lot of research. The trial period and the promises of top quality customer service from a small company convinced me to buy over many similar brands offering the same things.

The mattress is comfortable, but the positives stop there. In winter I had no problems, but come spring / summer the mattress has been unbearably hot to sleep on. I contacted customer service about this while I was still in my 100 day trial to ask if I could extend the trial through to summer to check the heat, as if it was still bad I wanted the refund option and a different mattress. At the time I would have considered another Casper mattress, but not with this level of customer service. I never heard back from Casper despite emailing and using their website message system. I contacted them on twitter and although I got a reply still no one contacted me. It's 2 months later and still no reply, and I'm out of the 100 day trial. Their twitter team says there's nothing they can do and I can't get a refund. Wish I'd never bought.

"Sehr kulant"

Sehr kulant. Schnelle Problembeseitigung.

"Comfortable nights sleep"

Comfortable nights sleep, will need to review this as the weeks go by to see if the mattress sags etc, like Tempur.

"Top Ware"

Top Ware, Top-Service!