Midpoint

Money & Insurance
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237 reviews
Overall Rating
Customer Reviews about

Midpoint

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Ten Have

5.00/5.00

"review"

good help when neccessary

09/01/2017

James Duncan

5.00/5.00

"Perfect"

Saved me a fortune works perfectly

21/12/2016

bananaman

5.00/5.00

"Perfect!"

This is the perfect service! Swift easy to use and very reliable. So tired of the over-profiteering of other banks. Thank you Midpoint...

18/12/2016

Melanie Jeavons

5.00/5.00

"Good Operation"

Very straightforward operation and timely transfer of funds.

13/12/2016

Peter

5.00/5.00

"Excellent service"

I received a great exchange rate and the transaction was very quick. I will be using this company again.

22/11/2016

Michael Schmidt

5.00/5.00

"Best service for international money transfers"

I used midpoint for a transfer from Germany to a New Zealand bank account. To my knowledge this is the best value transfer method for international fund transfers. Easy to understand, and transparent in execution.

15/11/2016

American in Germany

4.00/5.00

"Simple way to move money, but not entirely self-explanatory the first time"

Following an international relocation, we needed to move some money from US to Germany to re-establish life. Following a fair amount of research, it became apparent that banks were a poor vehicle for non-trivial sums.

The only item that was unclear was the actual process. I suspect that this may be a result of every source/destination country having different rules. In my case, it was simply paying my US bank $45 to wire the dollars to a London bank, and providing the necessary IBAN numbers for my receiving account in Germany. (A quick phone call resolved all questions.)

A little more transparency as to what is happening with the cash would be ideal, particularly when significant sums are involved. While everything was transparent up to the point where the money arrived in London, we then had a 2 day wait where nothing happened. Then another email arrived, stating the money had been dispatched to my German bank. And there, it took another few days before it actually appeared in the account.

Having gone through the experience once, I would use Mid-Point again w/o reservation, and confidently, as I have a better understanding of the general process and Mid-Point's particular process.

08/11/2016

Nicole Jones

5.00/5.00

"Excellent customer service"

Very thorough and helpful. Felt they went the extra mile to get my transaction completed quickly and efficiently.

25/10/2016

Jose

5.00/5.00

"Better price and better service"

OK, so it was the first time I was using it because I compared rates and was cheaper than Transfer Wise. The online system was simple enough but got stuck on something (my fault, in retrospect). It is Saturday, that's when u get around sorting your finances. So u email customer service and are angry at yourself for not doing it before. But then - voila! In less than 5mn you get a response- from the CEO! Not only that, he offers to call u to walk u through the system and offer advice on how to deal with your bank. All in all, they fix the rate, offer great pricing (was still checking live rates from competitors) and maintain the price until Monday (and even beyond).

Transaction closes, you save a couple hundred bucks vs closest competitor and CEO still checks that u have got everything in order.

Can't recommend highly enough.

22/10/2016

Riccardo

5.00/5.00

"Great"

No issues, delivers what it's supposed to

17/10/2016
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