"I ordered a rear window handle non-…"

I ordered a rear window handle non- automatic - ordered processed smoothly and receding in timely manner.
My son tried to install the new handle but instead shattered the glass panel 😩😩
Therefore I returned for a credit back to my card as I cannot now use it. My son has to decide whether or not he keeps the canopy and if he does he would have to purchase a whole new rear panel from you.
Otherwise the experience with your company has been very professional.

"Very prompt contact and supply of…"

Very prompt contact and supply of compnents

"Gen3 Canopy Issues"

I purchased this product and fitment service via the EGR Website in May 2024, After only 3 months the rear window button on my canopy has begun to randomly unlock itself and also refuse to unlock at times when the button is pressed, as of current I no longer have access to the contents of by Ute tub. Reading several reviews on this website it appears that other customers have also experienced a similar issue.

My attempts to resolve this issue via EGR customer support have thus far been unsucessful. Hopefully someone with authority will see this review and work with me to have this issue resolved promptly.

"These canopies are NOT waterproof"

These canopies are NOT waterproof! I have sent my ute back twice now as it leaks a lot of water into the tub.The installers are clueless and frustrated and no one cares about the product. Do not make the mistake of spending your money with EGR

"Delivery was too slow"

Delivery was too slow

"Ford Ranger Tonneau crossbar"

I ordered a Ford Ranger Tonneau cross bar on the 7/07 and I am still waiting I sent an email 2 weeks ago and got a response you didn't have them in stock and I had to wait until you received them on the 15/08 I would not have ordered them had your website told me there was going to be over a month long delay in receiving the item.
Update 19/08/2024 - Still havent received the item!

"The pictures on the internet are…"

The pictures on the internet are deceiving and misleading

"I would like to thank Trudi for the…"

I would like to thank Trudi for the help on getting the right item that suited my EGR canopy and great service
Thanks Anthony

"Highly recommended "

Great service and advice highly recommended and will definitely recommend and use again .

"I purchased a second hand premium…"

I purchased a second hand premium canopy for my 2023 Dmax.
I needed several vehicle wire looms (Vehicle/Cabin patch harness LOOM0209, LOOM0204 & LOOM0208) prior to fitment of the canopy.
Don't expect the information you receive back from EGR to be correct. Even if they get back to you.
They tell you the parts to buy but they don't sell them, you have to by the parts from Isuzu at a premium price. Wait for it Isuzu don't sell all the parts.
It is so frustrating communicating with EGR.