"Smooth delivery"

Smooth delivery. Canopy works well.

"New Gen3 canopy arrived as planned"

New Gen3 canopy arrived as planned and was installed in less than a day.
A great product

"Review after 5 years of ownership."

Have had a canopy of theirs for 5 years now, feel like they make a solid and stylish canopy, but its let down by using cheap crappy fasteners and struts, also the powder coating on the roof rails all fell off. Also have had the central locking fixed multiple times as the actuators failed 3 times.

"Took my money then told me they had no…"

Took my money then told me they had no stock, no follow up contact or updates. Still waiting after 4 weeks

"We are travelling around Australia at…"

We are travelling around Australia at present.
I’m in Queensland I had a EGR canopy
Put on my 8 months old next gen Amarok it looks great. Two days on and 300 kms away to our next stop while unhinging the caravan I notice the brake lights on the canopy was not working but overall I’m happy with the look and the colour a big thank you to EGR and to the garage Miami for a excellent job
Giuseppe

"Return very slow"

Still waiting to hear back about an item I returned two weeks ago.

"Bad customer service"

Bad customer service
I was told item was in stock I placed an order then 2 days later I was told it's a 3 week wait.
Was called names and hung up on
And then the lady felt bad and pulled an order from another batch Becuase I assume she came to the realisation that she wasn't professional.
She then emailed me and apologised for the way she acted.

The product itself is good
But the process of acquiring was a headache.

I appreciate that she made an apology however during the time I was veryy annoyed

"quick efficient"

quick efficient

"Customer service great."

Customer service great.
Product as ordered
Shipping was quick

"Best service"

Best service. Quality and price