"Lisburn road room 7 makeup on curtains…"

Lisburn road room 7 makeup on curtains missing blinds seat was wrecked cups wore filthy and plates took 2 hours to answer the phone for check in need better staff and well better cleaners wouldn’t recommend

"Avoid Dream Apartments"

The apartment was nothing like the photos on the listing, and lacked basic amenities like soap to wash hands, let alone other toiletries and kitchen essentials as stated on the listing. The apartment was dirty, and tired, with dents in the walls and food splatters and even small blood stains on the walls. There was hardly any cutlery, the mugs had crumbs and stains on, and the knives were sticky and had mouldy gunk on them. The apartment has people coming and going at ALL hours, and the doors slam incredibly loud. We had to check out after just a few hours as could not comfortably stay there with the lack of amenities and bad impression we got.

"Party cental "

I would say room 13 in the Lisburn was trashed tonight with the amount of kids that came for an after party. the front door slams when closing all bloody night so I got no sleep due to that and ones banging on the window to be let in as I stayed on the botton floor. This place is a joke and check out 10 seriously

"Be careful with this guy. He's a liar."

Watch this guy. Me and my wife stayed in an apartment on Lisburn Road, Belfast, in December 2024. We were asked to vacate after 3 days stay at 4pm. We left at 4pm. He claimed we stayed beyond 4pm and charged us an extra night. He's a liar.

"Everything was spot on"

Everything was spot on.
We paid £300 for 3 nights, good location in Belfast City Centre. Apartment has everything needed, kettle, dishwasher, cutlery washer/dryer. The dryer wasn’t great but clothes horse was there and done the job.

"Rude staff "

The Irish guy at the reception was extremely rude and disrespectful when I was checking out. I stay there often but I advice not to book as I felt very humiliated when checking out. This man had an attitude problem, I was about 20 minutes late checking out and he charged me extra for about two hours. I complained to the manager but didn’t get any response. Do not waste your money here.

"This place is dangerous."

This place is dangerous.
What an awful stay I have had. I’ve had the misfortune to have stayed here twice in a month and I will never return.
Four young boys trashed the apartment above me (as confirmed by the maid) and were high on illegal substances and alcohol, so much so that I thought the ceiling was coming in.
I thought it was a domestic fight and I considered calling the police. I wish I had.
I had absolutely no sleep from 12.30am until 4am. Disgusted by the situation, I have made a complaint to Booking.com, and asked for a refund.
I felt as a solo female traveller that my safety was at risk.
I cannot emphasise strongly enough how unsafe and vulnerable I felt.
Please, do not use these apartments.
The place should be shut down.
(There are also so many things wrong in the actual apartment but that is not the main point of my review).
GO SOMEWHERE ELSE!

"Apartment was dirty"

Apartment was dirty, hairs in bathroom. Disgusting.

"Dream apartments- avoid if you can! "

Booked 3 dream apartments for 1 night costing £700. On the email confirmation it explained that we could check in from 2pm. However when we arrived shortly after that time the 2 men said that we could not access apartments until after 4pm and when my sister explained the email the man said it was bookings. Com error and to being issue up with them. When my sister asked to speak with the manager, one of the men said 'I am the manager'and did not provide any guidance on how to escalate our complaint. Additionally check it was 10am and I think that for the price this was too early for check out. Beds were small and shower sanitisors were limited (2 smaĺ tubes of ahower gel). Overall, the apartments were average. I would not recommend these apartments especially for the cost and treatment from staff. Should be reported to the ombudsman for fair trade.

"Horrible experience"

Horrible experience. They cancelled our reservation (done months earlier) the day before and offered 0 compensation or alternative accommodation. Absolutely do not go here, unreliable and unprofessional. Also, never answered my messages after the cancellation. I am furious.