HB Supplies

Business Services
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74 reviews
Overall Rating
Customer Reviews about

HB Supplies

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JOHN COBB

1.00/5.00

"Awaiting nervously"

1 star given but will update once I receive my order.

31/12/2023

Richard

5.00/5.00

"Efficient quick delivery"

Efficient quick delivery - excellent customer service and good quality products

29/09/2023

Janet Carbro

5.00/5.00

"Great family business and 5* service…"

Great family business and 5* service from start to finish. These guys know their products and were extremely knowledgeable in helping me choose my paving . Plenty of choice and a good price. Delivery was excellent ensuring my builder was not kept waiting, driver friendly and helpful and good at his job. Would 100% recommend .

29/07/2023

Sarah Gault

5.00/5.00

"Great product"

Great product, fast delivery. Brilliant customer service

24/06/2023

Tracey

5.00/5.00

"Competitive quality materials"

Local family run business - very professional, reliable, offer an excellent delivery service of first class materials. James very helpful, informative and friendly on the phone or face to face. Trustable company with very competitive prices.

23/06/2023

Clare Woolley

5.00/5.00

"We have used H&B on many occasions they…"

We have used H&B on many occasions they are always really helpful and knowledgeable. Delivery service is always well organised. Would highly recommend to anyone weather public or trade.

23/06/2023

daniel varnfield

1.00/5.00

"Poor management"

Put an order in for some 25kg bags online to be delivered. Delivery is 3-5 days and by day 3 had no update as to wether it had been despatched, so I thought I would give them a ring to make sure everything was ok with the order. Some gentleman answered the phone told him my query and said he will ring me back later that day. No phone call back so day 4 I ring them back to which a lovely lady called Claire answered and said she will look into what’s going on and will ring me back. Within 5 minutes she rang me, the delivery hadn’t been despatched yet so which I said I will just come and collect it myself to which she replied that’s great, we will refund you the delivery charge (thanks Claire). Later that day I turned up to collect them which I encountered a very rude manager who made me wait at the counter for a very long time while he was doing other things. Once I finally get served I ask this manager about the refund which he replies but in our terms it says delivery within 5 days. I said that’s fine can you guarantee me I will have my delivery by the next working day which he replies he will even make the delivery himself. After him finally realising this wasn’t realistic he finally agreed to the refund that Claire had already said to me about. I will wait and see if I do get this refund due to his poor attitude but we will see. Unfortunately will not recommend this company due to how I was spoken to by one of the managers.

09/06/2023

Mrs L C Lilly

5.00/5.00

"Brilliant customer service both in…"

Brilliant customer service both in person and on the phone. Delivered exactly when requested. Would highly recommend.

26/05/2023

P Woods

4.00/5.00

"Highly recommend"

Reliable service, good product and good price

21/05/2023

Peter N.

5.00/5.00

"Good all round!"

Good price, fast cheap delivery, great quality, very satisfied customer.

04/05/2023
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