"Reliable, professional and amazing team"

We had a problem with one computer we bought form Utopia and after checking with them to arrange a collection, in only 3 days we had it back, fixed and ready for business. Not only they are reliable, but they know what they are doing, they like what they are doing and they are so darn good at it. 3 computers we have bought to them so far and any other of our previous ones that need replacement is going to be a new order with them.

"First class service"

First class service. Took my son’s PC in for a clean and service. Fully aware of all work carried out with a quick, efficient and friendly service. Thank you

"Friendly and knowledgeable "

Very pleasant workers done a brilliant job would recommend highly and very well priced

"Good piece of kit, great support"

First time using Utopia, but they're now top of my list. My PC was built exactly as specified, and quickly delivered.
Ran into a problem a few days later (which as it turned out was my fault!), and got immediate, cheerful, detailed telephone support.

I pretty much never leave reviews of any organization, but these guys deserve recognition.

"Exemplary company"

Cannot believe how wonderful these guys are, I didn’t have a hardware problem, I was being blocked from my Hotmail account and Ryan was amazing in getting me set up again. His patience and knowledge whilst letting me know he was happy to help in anyway he could, went way above and beyond what other companies would do to support me. I had spent 4/5 hours trying to work it through myself on the Microsoft website and in exasperation went into Utopia to see if they could advise me. This is a company that delivers in service, expertise and a wonderful customer experience, can’t praise them highly enough.

"I bought a Utopia gaming laptop about 6…"

I bought a Utopia gaming laptop about 6 years ago. It was super easy to put together, they offered fair finance options and my laptop was built and shipped quickly and arrived in perfect condition.

A couple of keys had different symbols, such as no pound sign but a dollar sign instead, so I messaged Utopia to see what they said, willing to ignore the keys as it wasn't a huge issue. Utopia responded quickly and extremely helpfully, offering to send new keys immediately, so issue sorted super quickly with no issues at all!

I fell in love with the gaming laptop as soon as I used it, it was so much faster than any other laptop I've used, has amazing graphics for gaming and looked so slick! I have been smitten ever since. Recently I started getting BSoD and my laptop crashing. I remembered Utopia offers free lifetime tech support so I did my own research into the issue, did some troubleshooting then reached out to Utopia for advice. I couldn't ask for a more helpful, friendly company to work with; Craig went above and beyond to give multiple steps to fix the issue, emailing back and forth once I'd done the first troubleshooting steps to then offer more, then rinse and repeat until we had done everything we could. Turns out it was a hardware issue, which is to be expected after 6 years of use, so I replaced the SSD myself with ease and have had no issues since.

I couldn't recommend this company more, and always rave about them if the conversations arises. Thanks to their brilliant products and customer service, I know I will be a Utopia customer for life. Why wouldn't I be? I want to support a small company who also support their customers. I got all that help and support for free - they didn't even suggest I send the laptop back for themselves to repair it, which I expected to happen and was more than happy to do and pay for their services. Like I say, I will always support Utopia and highly recommend them to anyone.

"The only computer store I trust."

I've used Utopia for over a decade with computer issues and desktop builds, and they've always done me right.

They are honest with the pricing, more than happy for me to bring in parts I've bought online, and never stingy with extras (they gave me a free charger after a laptop repair since I've been a longtime customer)

They're the only computer store in Scotland I trust completely, and would recommend them to anyone, regardless of technical knowhow.

"Thrilled as always with the service…"

Thrilled as always with the service from the team at Utopia. Recently bought a new gaming PC for my son. Team were very informative and provided great suggestions based on what we were looking for. Really pleased with set up provided as well as helpful tips and support to ensure best gaming experience. Thanks again Utopia!

"Very professional"

Very professional. Sorted the issue with my laptop. Guys were life savers. Would definitely recommend and will definitely use again

"5 Star Service from beginning to completion "

I had to write this review. Five star service from beginning to end , our company had a couple of issues with email Mails & data information and problems with laptops Craig and his team in the Kilmarnock office went above and beyond to keep our company running. Honestly, I cannot rate this company high enough in any awards or accolades that they receive will be fully deserved.. Keep up the good work. Would not hesitate to recommend to my business and family contacts.