"Very helpful staff"

Very helpful staff. Thanks

"Prompt efficient response and ongoing…"

Prompt efficient response and ongoing feedback from call handlers in managing my claim.

Early visit to diagnose fault. V professional engineer explained issue in easy to understand language. Spares ordered and returned to fit and fix within 48 hours.

"The engineer explained the reason why…"

The engineer explained the reason why the tumble dryer was not working well and also the part he was changing.

"Excellent customer service"

Excellent customer service. Daniel was professional and responsive to my concerns.

"Very professional and explained…"

Very professional and explained everything well and very polite

"Changing an appliance"

Needed to change fridge freezer on my plan very straight forward