"Palmer Lim are excellent Surveyors!!!"

Palmer Lim are excellent Surveyors!!!
The whole surveying process ran smoothly and efficiently from start to finish.
I found them to be very thorough, and helpful, and were always happy to answer an queries that I had.
They seemed to work around the clock to get the job done in record time.
I also found them to be the most cost effective on the market.
Highly recommended.

"Palmer Lim Ltd - Great to work with!"

Both Steve and Jinling have been extremely helpful.
From day one, Jinling made sure all the documentation was available for either signature or review, took all my calls and made sure I understood what the process was and what to expect moving forward. Jinling's kindness was extremely comforting especially when having to deal with complex matters I have no expertise on.
Upon survey completion, Steve produced the report in the quickest timeframe (2 days if I am correct) even if the given SLA was 5 days!
The report was detail oriented, the quality of its contents and the patience Steve had after having to rearrange our post survey discussion several timess (due to changing work commitments at my end!) are a few examples of professionalism at its best!
If you are interested in finding a chartered surveyor in the Redhill, Surrey area, I would totally recommend Palmer Lim Ltd!

"No nonsense approach"

No nonsense approach, fast delivery of report and useful meeting to pose any post-survey queries. Recommended.

"Kind staff, realy thorough report"

Steve’s report was really thorough. He was also really helpful at explaining what issues there were with the house and he took the time to talk us through them. He also suggested we could contact him in the future should we need advice on work the house needs.

"Extremely Helpful/knowledgeable Surveyors"

We needed a surveyor to carry out a full buildings survey for us following an issue raised during our proposed house purchase by our solicitor. I remembered seeing a recommendation on Facebook of a local surveyor and rang Palmer Lim Surveyors to ask their advice. From the first call we felt confident with their expertise and knowledge. A survey was booked within the week and Steve Palmer took time to email/speak to us on the phone before preparing the survey report to explain any urgent findings and to make sure we understood the findings. The full report followed with Steve offering to do a Teams meeting if we needed to discuss the report or didn't understand anything in the report. The instructions for him to act on our behalf and the payment was all sorted out easily online by following a sent link to confirm our instructions. Highly recommend this professional, friendly, helpful company. We wouldn't hesitate to use again. Thank you!

"Small company but speedy overall"

Our structural survey was conducted 2 weeks after we instructed them. I think this could have been shorter but I think there was only Steve doing all the surveys at the time. The report was written remarkably quickly but unfortunately the email requesting payment went to our junk mail so I didn't spot it. When I emailed to ask when the report would be ready I received an email from Steve asking for payment before he would send it. So after I paid I had to chase again to ask if they has received it and I didn't get the report until 24 hors after payment. Small company but quite speedy overall in this pandemic. Just a lot of chasing around.

"Steve conducted a building survey of a…"

Steve conducted a building survey of a property we were looking to purchase. He provided a very indepth and useful report which we were able to effectively plan for ongoing maintenance.

"Palmer Lim recommended"

Steve Palmer was available when I called, willing to discuss my concerns and answer my questions, and flexible in his scheduling. His written survey seems thorough, and appears to reflect a broad range of knowledge and expertise. It was also delivered promptly. His fee was fair and reasonable. I recommend Steve and Palmer Lim.

"Good response and communication from…"

Good response and communication from surveyor and coordinator and PM were able to fit in the survey quickly, which was very helpful. Steve was very communicative in discussing points made on the survey.

"Professional and excellent service"

Steve has been exceptionally professional and knowledgeable. He had answered all my questions promptly and effectively. Due to the lack of English language understanding, he even to find someone who speak the same language to help us to understand better which it took an hour during the weekend. I am really appreciate for all his help. His report helped me a lot. I am highly recommended! Many Thanks Steve!